CraftsVilla.com — craftsvilla didn't refund my payment

Address:

Indore, Madhya Pradesh

I have purchased 2 sarees from craftsvilla on 8 april 2015 whose shipment no. Is[protected] and[protected]. I have returned these sarees on 11 april 2015 because the product is deffective and the same has been received by the seller on 15 april 2015 but uptill now they didn't refund my money .apart from it in compensation to the courrier charges they send me an expired ticket.. i have talked to several times to the seller @vjfashion24 and @shail3sh v sheta regarding the status of my refund they told me that craftsvilla had already send them a mail that they had refunded my money 3400 but uptill now i didn' t receive my money.almost a month is going to be over and neither i receive my money nor i receive any mail from customer support of craftsvilla apart from it they are providing a false information to there seller that they that had already refunded my money..i have send several mails to them but there is no response from there side... please refuned my money as soon as possible otherwise i had to drop this case to consumer forum.