Address: Mumbai City, Maharashtra, 400081 | Website: Craftsvilla.com |
We had ordered many dresses & sarees from this website on 24.10.15.
Almost 80% of the products are found to be sub standard, not as shown on the website & semi-stitched instead of the complete suit showed on the website.
Their Customer care number ([protected]) only rings & nobody picks up the number. Is this company serious about Customer service? Does it check its vendors?
Most of these traders are from Surat. Does this signify anything?
I have returned two items (Shipment nos:[protected] /[protected] & still have not received back the refund. I want return two more but am afraid whether I will get the refund or not as nobody picks up the phone to clarify our doubts & we are not receiving any information about the refund except one e-mail saying that the payment will be refunded.
Should I go ahead & file a police complaint? Was this information helpful? |
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