[Resolved]  CraftsVilla.com — Different product

Address:Indore, Madhya Pradesh, 452001
Website:craftsvilla.com

Product varies.i have order a product but its colour as well material varies.i want to refund it.they show different images of product and material and they delivered different.they dont refund also because they have protocol .they are bluffing with customer.a strict action should be taken against them.
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Nov 7, 2016
Complaint marked as Resolved 
Verified Support
Oct 05, 2016
CraftsVilla.com Customer Care's response
Hi,

Sincere apologies !

Kindly help us with the order number that starts with 10 to assist you further.

Regards,
Craftsvilla Happiness Team
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[protected] order no..navratri spl pearl with stone neckless...the order sent by you was wrong... so i want to return it back or else i will have loss of Rs.699
CraftsVilla.com Customer Care's response, Oct 5, 2016
Verified Support
Hi Neetu,

We're sorry to hear this !

Shipment #103204739

Kindly check your email inbox for further communication.

Regards,
Craftsvilla Happiness Team
please refund my money as soon as possible...order no is[protected]

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