[Resolved] CraftsVilla.com — no return pickup facility[protected] | |||
#[protected] is my order number, i had ordered a top but when received it was over sized, i requested the return pickup but got reply that your reverse pickup has been cancelled by your end which was not at all true because i didnot get any call or message regarding the pickup where as return pickup was not at all arranged. But one thing is sure this is a way to cheat people by not providing reverse pickup for products. Was this information helpful? | |||
Jun 22, 2018 Complaint marked as Resolved Verified Support May 14, 2018 CraftsVilla.com Customer Care's response Hi Devika, Extremely sorry for the inconvenience caused to you against the shipment #[protected]. As per our records we have initiated your refund against the shipment #[protected] as on May 08, 2018. If you have not received the amount, would request you to share the bank statement from May 08, 2018 till date at our customer care mail id ([protected]@craftsvilla.com) so that we can check the details. We ensure that we will keep delighting you with our products & services. Regards, Team Craftsvilla | |||
 3 Comments | |||
Comments
Order no.[protected] and order no.[protected].have ordered 2 sets of jewellery and however have recieved only one set of it..however the bill was paid for both the neckless sets..
Discription; latest indian bollywood 18k AD copper pearl necklace...trk#[protected]
Discription; latest indian bollywood 18k AD copper pearl necklace...trk#[protected]
Whats ur helpline number. i want to complaint about delivery status.
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+91 22 6157 9090
Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
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"Craftsvilla Olive Green Embroidered Cotton Jute Jacquard Unstitched Dress Material With Matching Dupatta " on 29.03.2018.
Money has been debited from my account. But till today there is no upadate about my product. And the contact us option in the website is not working. Enogh with your stupid product. Refund my money.