[Resolved] CraftsVilla.com — Order # [protected] | |||||
I ordered above product on June 04, and still waiting for delivery.. I mailed it so many times but no reply also I made a payment.. After so much follow up they sent m a mail after 1 month "We apologize for the inconvenience caused to you. Shipment #[protected] We regret to inform you that the product you have ordered is not available with the designer. Hence we suggest if we can cancel this and issue a voucher to you for the product amount. This voucher can be used in your next purchase at Craftsvilla. Awaiting your revert. Happy to serve you! Regards, Raj "" My question is what the hell they guys are doing and also they are not refunding my money. Was this information helpful? | |||||
Jul 10, 2016 Complaint marked as Resolved Not resolved fully. But they mailed me they will refund money within 15 days. Craftvilla is biggest online fake company. This is my fault I ordered 3 products.
Anyways thanks for your help. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
1161
Pending
115
Resolved
303
+91 22 6157 9090
Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
View all CraftsVilla.com contact information
We're sorry for the inconvenience caused.
Shipment #[protected]
We have processed your refund request for the order amount. The amount will be credited to your mentioned bank account within 10-15 business days.
Regards,
Craftsvilla Happiness Team