[Resolved]  CraftsVilla.com — Order no[protected]

Ordered pink pitch alloy mangtika
The quality of the product was realy "the worst".. Order no - r[protected]. I enrolled to the site to return the product.

Immediately not wasting time the very next day... Craftsvila took back d product from me on may 13... Today it's june 5..

Yet no refund received till date.. One month getting complete..
Companies terms and condition does not match their actions.

I want d refund as soon as possible.. Otherwise i will be bound to make d case public.

#very disappointed
Was this information helpful?
No (0)
Yes (0)
Jul 6, 2017
Complaint marked as Resolved 
Verified Support
Jun 05, 2017
CraftsVilla.com Customer Care's response
Hi Antarlina,

We apologize for the inconvenience caused to you.

Shipment #[protected]

As per our records, we have refunded the amount hence we request you to check with your bank for the same.

Regards,
Craftsvilla Happiness Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CraftsVilla.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1161
    Pending
    115
    Resolved
    303
    CraftsVilla.com Phone
    +91 22 6157 9090
    CraftsVilla.com Address
    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
    View all CraftsVilla.com contact information