[Resolved]  CraftsVilla.com — Order related issue

Address:	Bangalore, Karnataka, 560032
Website:	Www.craftsvilla.com

I ordered 2 dresses order no is[protected] and[protected] salwar suit from the website which turn out be a nightmare for me i did not like the product as it was not worth the money product was really bad i contacted customer service it was last year and asked for a refund they said they will arrange the pick up one got picked after calling them several times and i still have the other one still with me they are yet to arrange the pickup it's been 10 months finally when i spoke to customer service team they are bunch of # not willing to help people with issues and disconnected my call if you force them for something when i requested for a superior the agent was advised that she can't transfer my call to any supervisor as per the instruction by her supervisor it's high time i have given them final chance if they can't help me i will have no choice but to file a case