CraftsVilla.com — Refund payment made as cash on delivery as i have not received the stuff which exactly shown on website is totally different.

Address:Patna, Bihar, 800014
Website:CraftsVilla.com

Refund payment made as cash on delivery as I have not received the stuff which exactly shown on website is totally different color & stuff/fabric ORDER NO.- [protected] (51006_Green color velvet designer gown) Return courier name -DTDC Express ltd. Return courier Tracking number -K82787721 Name of Payee / Your name as in bank account- Snehlata Kumari The Product (51006_Green color velvet designer gown) which has been delivered on 13th oct 2015 is damaged and different color and cloth fabric is very bad quality, that's why I have to return the product. As above request craftsvilla told me that, send product back and when seller was received this product craftsvilla have to pay, form your side I got confirmation on dated 19th Oct 2015. but till now I did not receive payment in my account. after lot of reminder by mail and phone. I didn't get my product amount Rs.666/- back and also for return courier charges Craftsvilla is providing me with Rs 100 coupon which obviously I did not accept because the mistake was from their end, they delivered wrong product and with no shopping I incurred a loss of 150. Craftsvilla must have to pay full courier charges which is mention on courier receipt. Vender Details: Ethnic Bazaar Seller Email: ethnicbazaar.[protected]@gmail.com Seller Telephone: [protected]
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my order not dispatched timely

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