[Resolved] CraftsVilla.com — Shipment #[protected] shipment #[protected]

s k malhotra

from Delhi, Delhi

Address:	New Delhi, Delhi, 110018
Website:	CRAFTSVILLA

In reference to my mail dated august 21 to september 27, 2016
I have requested and clarify the reason about the refund you have credited in my given account.
In my mail i apologize about the problem, why i have not got the credit in my account.
I had given the account number of my daughter and you r bank made the ecs in that account. But unfortunately the account o my daughter was closed due to some reason.
I again mail so many times for refund and talk to your representative and told & clarify all the things. After that i received mail regarding to send new account number which i immediately gave you by mails. But still no refund is credited in my account.
Today i also send the details of my bank but still no reply received from your side. (Crafts villa)

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Nov 2, 2016

Complaint marked as Resolved

Verified Support

Sep 30, 2016

CraftsVilla.com Customer Care's response Hi,

We're extremely sorry to hear your experience.

Shipment #[protected] & #[protected]

We'll get this checked with our team and we'll update you at the earliest with the status.

Regards,
Craftsvilla Happiness Team