CraftsVilla.com — Third grade service

Address:Thane, Maharashtra

The worst online shop. I ordered an anarkali with the order number :[protected]. The dress wasn't the same as it looked in the picture. It was semi stitched and nowhere on the site it was mentioned. So its clearly their fault. Plus the material was so nasty. There was nothing in it worth appreciating. Unlike all other shopping stores Craftsvilla made us to deliver the product to their office. And we had to bear the charges and inconvenience as they hadn't even given us the bill and the courier person had demanded for it. We paid Rs 170 and they are giving us a voucher of rupees 100 and if we login to your site there is no such thing which doesn't has the bloody shipping charges They are hell too much. Give us 170 back or don't charge us the delivery charges as it has been your fault since the beginning. Never order anything from Craftsvilla. They don't reply to your mails nor do they pick your calls.
Was this information helpful?
No (0)
Yes (0)
CraftsVilla.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CraftsVilla.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1161
    Pending
    115
    Resolved
    303
    CraftsVilla.com Phone
    +91 22 6157 9090
    CraftsVilla.com Address
    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
    View all CraftsVilla.com contact information