CraftsVilla.com — turquoise linen designer printed saree with unstitched blouse material

Order id :[protected]
Unavailable
Shipment 1 : 187527 (1 item)
Placed on thu, 24 sep 2020
Order summary
Sub total ₹ 1075
Shipping₹ 99
Total payable₹ 1174
Payment mode
Prepaid
Calling up the customer care number - +91 [protected] repeatedly but none attending calls. If the product is unavailable, why is not the company refunding me the paid amount? I do not want any substitute product at all. Why this fraudulent behavior with me? Kindly respond else i am going to file this with the consumer forum seeking justice to the issue.