CraftsVilla.com — Unethical behaviour | |||||
Date of incident : 19th july 2016 Craftsvilla-escalating manager : mr. yash's number : +91 [protected] I have done many follow ups with the escalating manager : mr yash to get the money refunded for the product for which the payment was done online on 14th july 2016. the delivery boy charged unnecessary amount for a blue green suit on 19th july 2016 from my relatives who were not familiar with online shopping and the fact that the payment was already done. the delivery boy took advantage of this and asked them to pay the money without asking them to pen down their signatures on the paper. Mr. yash promised to refund the amount but till now no action is taken. I am just given fake promises from craftsvilla team. Sorry to say.. but this has been the worst experience ever i had, while opting for online shopping and craftsvilla customer care is the worst team to handle their customers. Provide me the refund as soon as possible. Refund amount : rs.950/- Was this information helpful? | |||||
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+91 22 6157 9090
Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
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We're extremely sorry for the unfortunate incident.
Shipment #[protected]
As per our records, we have initiated the refund against the order amount. Please check with your bank for the same within 4-5 business days.
Regards,
Craftsvilla Happiness Team
how many days will it require to initiate the refund..??
why are you people making me do unnecessary follow-ups..
Please refund the money.
We understand your agony.
We would like to inform that necessary actions has been taken and our team is investigating on the same.
Regards,
Craftsvilla Happiness Team