CraftsVilla — Product is not delivered to me however I paid 999 rs online using Debit Card.

Address:	Lucknow, Uttar Pradesh, 229010
Website:	www.craftsvilla.com

I ordered a Blue suit of 999rs on Nov 5, 15 for Diwali, they didnot send it. I called two times but no response, they only response through mail and ask for 48hrs/ 2 days but they still haven't sent my product and my money is there. What to do? Are they online thief, who cheates?