CraftsVilla — Wrong product delivery and damaged product - duplicate delivery and money charged for both

Address: New Delhi, Delhi, 110095

Website: craftsvilla.com

On 3rd Nov 2015, i had order one one suit via order no[protected]. on 10th Nov 2015 i received packet but when i opened it i found the product was not same as i ordered. I immediately mailed to craftsvilla customer care. On 12 th nov 2015 i received another packet after again paying COD charges. this time the product was same as ordered but was damaged. i immediately wrote mail and sent image of damaged cloth also. Till date no customer care executive calling to me to clear my doubts regarding return of both the packets.