[Resolved]  CraftsVilla.com — not getting money return

Address:

Khordha, Odisha, 751019

Respected sir,
I want to lodge a complaint against craftsvilla.com. We had ordered a ready-made dress material having an order no. R[protected]. It didn't have a convenient size so we returned it with the help of the app. We gave our bank credentials to the application as asked by the app and the app gave us confirmation of money return after the pickup. The very next day a courier man took the order back but the hasn't been returned yet. It has been a week since the order has been returned but they haven't returned the money yet.