CraftsVilla.com — not refunding after cancellation of order

Website:

www.craftsvilla.com

I cancelled my order no.[protected], which was still in processing state. Even after cancelling the order, these frauds are not initiating the refund. They are keeping my money for something that they even didn't dispatch.
I read negative reviews earlier but now experiencing the worst one.
Their customer care is even so ignorant that they don't care no matter how much you try to get your money back.
Cheats!!!