[Resolved] CraftsVilla.com — Refund not received yet | |||||
I have placed order on craftvilla.com for two suits, but next day i have tried to cancel both the orders through customer care but they said one item has been dispatched and it cannot be cancelled at this moment u can reject the delivery at your door steps. So i did the same. Its been 4 days but i dint received any confirmation mail or call regarding my balance refund amount (Refund for 1 item is received). Order date: 23-apr-17 Order number:[protected] Eller: ethenic empire Mode of payment: prepaid Please confirm!! Was this information helpful? | |||||
Jun 3, 2017 Complaint marked as Resolved Verified Support May 02, 2017 CraftsVilla.com Customer Care's response Hi Bharti, We sincerely regret the inconvenience caused. Shipment #[protected] We're getting this checked & will get back to you on priority. Please allow us some time. Regards, Craftsvilla Happiness Team Verified Support May 03, 2017 CraftsVilla.com Customer Care's response Hi Bharti, Sincere apologies. Shipment #[protected] We have processed your refund against the order amount which will be credited to your account within 7 business days. Please reach us for further assistance. Regards, Craftsvilla Happiness Team Verified Support Jun 13, 2017 CraftsVilla.com Customer Care's response Hi Marudhar, Sincere apologies! Shipment #[protected] As per our records, we have refunded the amount. We request you to check with your bank for the same. Regards, Craftsvilla Happiness Team | |||||
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+91 22 6157 9090
Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
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and i return it on 2 june bt till now i not get refund
plese do the needfull
mode of payment -prepaid
marudhar
[protected]
Sincere apologies!
Shipment #103689428
As per our records, we have refunded the amount. We request you to check with your bank for the same.
Regards,
Craftsvilla Happiness Team