[Resolved] CraftsVilla.com — regarding return of product | |||
Craftsvilla is refusing to return the product no.[protected] recieved on 28 jan 2019. I received my order on 28jan 2019. But its not fit for me so i want to return said product but when i access to craftsvilla website it said u have entered wrong email id how it ia possible that when i order it is right n when i want to return it say wrong mail id and when contact custmer care of craftsvilla they are very rudely say that u have no right to return the product once u ordered. Please help Was this information helpful? | |||
Mar 11, 2019 Complaint marked as Resolved Verified Support Feb 02, 2019 CraftsVilla.com Customer Care's response Dear Vikas, Apologies for the inconvenience caused. The policy does not allow us to take return request if your login details are not correct & there is no facility to modify any login and contact details once the order is placed. Regards, Team Craftsvilla | |||
 1 Comment | |||
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I ordered a off white traditional saree, and received totally different a black and grey saree, and when I want to return the product, nobody came to collect the wrong product and refused that I (the customer)did not apply for the product return, please let me know what will I do know??
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