Crazefobia.in — Require refund as the order confirmation is not received

I made a purchase on 17 th August 2020 of amount 1497. I recieved an email saying thank you for your order. I didnt recieve any confirmation email from them. I made a payment using my razorpay upi id. Trusting it. I also tried to contact them but there seems to be no response from them. Please help me to recieve my refund