Credihealth — Money making Fraud. No concern for customer need. Irresponsible

Credit health is pathetic. Worst experience. I took an appointment with Dr. Shelly Batra from Batra hospital based in Delhi. It has been 3 weeks since I am following up. The said CONSULT NOW as if the doctor is available. Have taken full payment. No call, I have followed up many times. Then one fine day they said that based on your instruction we have canceled your appointment please share alternative dates. How is that possible, No one called me for an appointment. No message No email. They only book and they cancel. I immediately send them an email and tried speaking with their ignorant representative. No manners to talk. i have all the voice recordings. No concern, the idea is just to make money. The last representative was acting rude h disconnected my call. I called again and informed him about the voice recording, suddenly started talking in decent way for some time. He promised to refund the money but it has been 8 days after the last call, no refund, no message no email. I have written many emails to their support email id. They don't have any decency to reply. Its a big fraud. Very soon will take legal action them.