Citibank Credit Card — Over billing

Address:Gurgaon, Haryana

Dear Sir,

I am holding Citibank Credit Card no. [protected]. Against my this card I received monthly statement for the period from 14th January 2013 to 12th February 2013 with payment due date 1st March,2013. As per statement the total payable / due amount shown in the summary is Rs. 39062.25 whereas as per the details of individual transactions the total payable / due amount works out Rs. 37062.25. Thus Rs.2000/- extra has been shown in the summary. Accordingly I have made full payment of Rs. 37062.25 within the due date.
I would request you to please reconcile / correct the error so that I am not penalised by charging interest by you assuming that payment of full amount of monthly bill has not been made by me within the due date.

Regards,
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Citibank Credit Card — over billing

respected sir,
from last few months i am using first citizen credit card of citibank which number is [protected] and i have been deposit my bill regularly but now they are demanding me more amount which i did not spend so please check my credit card bill and justify with me.

thanking you
AMIT BOSE
CITYBANK CREDIT CARD NUMBER- [protected]

Citibank — Credit Card Billing

Dear Executive

For the citibank credit card bearing the number [protected] holded by Sateesh Boganadham, in the interest to close the account after talking to customer care I made a payment of INR 10000 rupees through cheque on 1st April 2005 and authenticated to close the card. I was also confirmed the same as I remember.

Where as after this I was send lot of net remainders only on the payment dew as below till today. As the email Id to which these are being sent is not a frequent one, I happen to see them recently and I am writing this mail to contact the same.

Few of the remainder in the order are given below:
[protected][protected][protected]
Mini Statement for VISA CLASSIC INTL Card no. ************9002 . Total amount due is Rs. 287.48
............
Mini Statement for VISA CLASSIC INTL Card no. ************9002 . Total amount due is Rs. 348.28
.............
Mini Statement for VISA CLASSIC INTL Card no. ************9002 . Total amount due is Rs. 348.28
Mini Statement for VISA CLASSIC INTL Card no. ************9002 . Total amount due is Rs. 461.76
.............
The pymt date for your card ************9002 is 04-JUN-08.The TotalDue isRs6734.34
.............
The pymt date for your card ************9002 is 06-MAR-09.The TotalDue isRs9701.8
The due date for payment on card ************9002 is 04-AUG-09. Total Due= Rs12583.88
The due date for payment on card ************9002 is 04-SEP-09. Total Due= Rs13224.84
The due date for payment on card ************9002 is 06-NOV-09. Total Due= Rs14512.17
The due date for payment on card ************9002 is 05-DEC-09. Total Due= Rs15154.35


I request to clarify me on any problem from my side in closing the card. I used the card with good faith and closed the same when I found it difficult to manage but what happened after closing the card leaves a poor impression on the bank.

Kindly help to get things resolved.

I raised the same with citibank and waiting for there response. Can you please guide from consumer perspective on what I should be doing now.

Yours faithfully
Sateesh

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