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Credit Information Bureau India [CIBIL] Complaints & Reviews

2.7
Updated: Jun 28, 2025
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686
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Credit Information Bureau India [CIBIL] reviews & complaints page 7

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K
Kombathula Preethi
Jan 3, 2022
Resolved
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My name is kombathula Preethi had an account on cashbean I have paid all my dues but those loans still not closed could you close that loan it's showing in my cibil report as not closed i have registered the account by [protected] number and currently u can contact me on [protected]
I have already consulted your customer service but they are asking for money to do that. Kindly consider this issue

Thank you sir
Feb 5, 2022
Complaint marked as Resolved 
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2022
Credit Information Bureau India [CIBIL] Customer Care's response
Hi,
We understand your concern and are eager to assist you. Please fill and submit an Online dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution for inaccuracies reflecting in your TransUnion CIBIL report. We will take your dispute with the relevant bank / financial institution based on the dispute type. As a precautionary practice, we request all our consumers to not disclose any personal/account information on such public forums. Know about Dispute Resolution here: https://youtu.be/ut6w7Z2J3Vc.
Verified Support
Jan 04, 2022
Credit Information Bureau India [CIBIL] Customer Care's response
Hi,
We wish to inform you that TransUnion CIBIL does not charge any fees to the consumers for Dispute resolution. Changes to the report are made only post approval from the respective banks / financial institutions. We provide you one CIBIL Score and Report without any charge once a year. Kindly visit the following link to obtain your Free Annual TransUnion CIBIL Report https://www.cibil.com/freecreditscore/. You can then proceed with raising dispute. For more queries, you may write to us on: https://ssp.cibil.com/contact-us/validateSr/cd2f3. Further, our Consumer Helpline Number is +[protected] and we are available between 10:00 am to 6:00 pm (Monday to Friday). As a precautionary practice, we request all our consumers to not disclose any personal/account information on such public forums.
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    R Vimal
    from Navi Mumbai, Maharashtra
    Jan 2, 2022
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    Hi,
    I see a loan of amount 1, 50, 000 from INCRED Finance in my CIBIL report. Loan account number ending with 9941. Added on 31st October 2021. I didn't took any such loan. This is fake. Kindly look into the matter and do the needful.
    Thank you,
    Vimal R.
    Feb 3, 2022
    Complaint marked as Resolved 
    Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
    Verified Support
    Jan 03, 2022
    Credit Information Bureau India [CIBIL] Customer Care's response
    Hi,
    We understand your concern and are eager to assist you. Please fill and submit an Online dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution for inaccuracies reflecting in your TransUnion CIBIL report. We will take your dispute with the relevant bank / financial institution based on the dispute type. As a precautionary practice, we request all our consumers to not disclose any personal/account information on such public forums. Know about Dispute Resolution here: https://youtu.be/ut6w7Z2J3Vc.
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      S
      Sasosen
      Dec 30, 2021
      Resolved
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      Without my consent and knowledge stashfin credit the amount in my account.i just checked my eligibility in evening. But without my digital sign and digital process, knowledge they gave loan. On that same day I asked Stashfin customer care they asked me to wait and more that half of the days just holding on line and no proper response after that I told if you not reply good otherwise I will not pay any money. After expiry of repayment period customer care called me and told all pay amout I told them what happened in past and they told me pay only principal via we send link and we give NOC. And also I paid principal by 1000 and 8000 in how way they asked to pay by link. After paid all principal I just called in few minutes and asked to give NOC but he told that we cannot give NOC pay the overdue amount and other charges. I told that I cannot repay any amount from my side. What a bad service from stashfin customer care. They are telling lie. And not sending noc and asking to pay other amounts. my cibil also getting affected by them . They speaking different time by time . And my cibil Also getting affected my pan .no .CZWPA5689Q.So resolve this in greater manner. And I don't want no more stashfin
      +2 photos
      Jan 31, 2022
      Complaint marked as Resolved 
      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
      Verified Support
      Dec 30, 2021
      Credit Information Bureau India [CIBIL] Customer Care's response
      Hi,
      If you notice any inaccuracy in your TransUnion CIBIL report, please reach out to us by clicking the following link: https://www.cibil.com/consumer-dispute-resolution.

      We shall take up the dispute(s) with the relevant credit institution(s) depending on the type of dispute(s). As a precautionary practice, we request all our consumers to not disclose any personal/account information on such public forums. Know about Dispute Resolution here: https://youtu.be/ut6w7Z2J3Vc.
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        Peer18
        Dec 29, 2021
        Resolved
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        Sir,
        I am PEERINGH RATHOD, my details are :-
        Name :- PEERINGH RATHOD
        PAN:- BVEPR3731B
        MOBILE :- [protected]
        EMAIL:- [protected]@gmail.com
        Adhar no:[protected]

        Sir, I have paid all my EMI on date and even though CIBIL report shows ICICI BANK EMI BOUNCE, I asked to ICICI BANK they told me, CIBIL has mistakenly enter and my CIBIL Score also not increasing even though I paid all EMI on date and since long time I have paying EMI
        Jan 31, 2022
        Complaint marked as Resolved 
        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
        Verified Support
        Dec 30, 2021
        Credit Information Bureau India [CIBIL] Customer Care's response
        Hi,
        We understand your concern and are eager to assist you. Please fill and submit an Online dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution for inaccuracies reflecting in your TransUnion CIBIL report. We will take your dispute with the relevant bank / financial institution based on the dispute type. As a precautionary practice, we request all our consumers to not disclose any personal/account information on such public forums. Know about Dispute Resolution here: https://youtu.be/ut6w7Z2J3Vc.
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          S
          Sanchy
          Dec 26, 2021
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          Very helpful and trustworthy, chat @shannifaiq on telegram to activate your instawalletpayment card.
          Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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            Msaikia88
            Dec 25, 2021
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            Sir,
            There are several closed loan account showing in my CIBIL report which are odd looking. There are no any default account in the record. Please arrange for removing all the closed good account from my CIBIL report.
            Jan 28, 2022
            Complaint marked as Resolved 
            Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
            Verified Support
            Dec 27, 2021
            Credit Information Bureau India [CIBIL] Customer Care's response
            Hi,
            We understand that you have concerns regarding your Transunion CIBIL report and would be eager to address them. Request you to contact us on https://ssp.cibil.com/contact-us/validateSr/cd2f3 and provide the details.
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              Shreedhara Shetty
              Dec 20, 2021
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              Address: bangalore

              We have Submitted On-Line Dispute to CIBIL for our Credit Report, Our id is COD[protected]. Still not resolved by CIBIL. Our Bank Accounts are Closed by Banks on New RBI Guide lines. CIBIL reports are totally wrong, we don't have any loan exposure with any bank.
              Jan 21, 2022
              Complaint marked as Resolved 
              Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
              Verified Support
              Dec 21, 2021
              Credit Information Bureau India [CIBIL] Customer Care's response
              Hi,
              We sincerely apologize for the inconvenience caused to you. Further, we wish to assure you that your concern is being worked upon and would request your cooperation in the interim.
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                M
                Munish Gid
                Dec 18, 2021
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                Address: VPO MAJRA RORAN, TEH NIGDHU

                Dear Sir/Mam
                May i want to tell you that I have got the credit cards which I had closed a long time ago. I have only one credit card running this time ( RBL CREDIT CARD ). But this card was closed some days ago. I have all my credit card NOC. So please correct my cibil information and my credit report ASAP.I hope you will update the information soon.
                thank you
                Jan 26, 2022
                Complaint marked as Resolved 
                Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                Verified Support
                Dec 21, 2021
                Credit Information Bureau India [CIBIL] Customer Care's response
                Hi,
                We understand your concern and are eager to assist you. Please fill and submit an Online dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution for inaccuracies reflecting in your TransUnion CIBIL report. We will take your dispute with the relevant bank / financial institution based on the dispute type. Know about Dispute Resolution here: https://youtu.be/ut6w7Z2J3Vc.
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                  C
                  Call me on 7439603809
                  Dec 18, 2021
                  Resolved
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                  Resolved

                  Address: I'm

                  O iyyiu the following URL Adobe
                  Feb 1, 2022
                  Complaint marked as Resolved 
                  Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 21, 2021
                  Credit Information Bureau India [CIBIL] Customer Care's response
                  Hi,
                  We request you to visit our contact us page for any TransUnion CIBIL queries: https://www.cibil.com/contact-us-faq. As a precautionary practice, we request all our consumers to not disclose any personal/account information on such public forums.
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                    D
                    from Jaitaran, Rajasthan
                    Dec 17, 2021
                    Resolved
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                    Address: Rajasthan Marudhara Gramin Bank (RMGB) Balara branch Near Bus Stand, Balada

                    Dear Sir
                    I have not taken overdraft loan yet, still shows overdraft loan of Rs 1 in CIBIL.
                    I have closed my savings bank account 15 months ago and was also given clearance to the RAJASTHAN MARUDHARA GRAMIN BANK ( RMGB ) bank account closure...

                    Dinesh Mali
                    Account Number - [protected]
                    IFSC Code - RMGB0000044
                    Mob No - [protected]

                    Its shows the wrong loan in CIBIL.
                    RAJMARGB
                    Overdraft Account Number – [protected]
                    Amount - 1
                    +1 photos
                    Feb 10, 2022
                    Complaint marked as Resolved 
                    After several visits to RMGB Bank and multiple reminder mail, the issue was resolved. but RMGB Bank service is not good.
                    Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 21, 2021
                    Credit Information Bureau India [CIBIL] Customer Care's response
                    Hi,
                    We understand your concern and eager to assist you. Please fill and submit an Online dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution for inaccuracies reflecting in your TransUnion CIBIL report. We will take your dispute with the relevant bank / financial institution based on the dispute type. As a precautionary practice, we request all our consumers to not disclose any personal/account information on such public forums. Know about Dispute Resolution here: https://youtu.be/ut6w7Z2J3Vc2.
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                      V
                      Venkatesan Loganathan
                      from Sriperumbudur, Tamil Nadu
                      Nov 27, 2021
                      Resolved
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                      RELARC --LOAN is reflecting in my cibil report, but i didn't take this Business loan from my side and that it will wrongly updated in my account. So kindly remove that in my cibil report...

                      Control Number : 4, 100, 481, 921

                      So Please CHANGE MY PERMANENT ADDRESS..
                      PLS CLEAR THE ISSUE...

                      ITS MY HUMBLE REQUEST, SIR/MADAM...
                      Jan 10, 2022
                      Complaint marked as Resolved 
                      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 29, 2021
                      Credit Information Bureau India [CIBIL] Customer Care's response
                      Hi,
                      We understand your concern and are eager to assist you. Please fill and submit an Online dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution for inaccuracies reflecting in your TransUnion CIBIL report. We will take your dispute with the relevant bank / financial institution based on the dispute type. Know about Dispute Resolution here: https://youtu.be/ut6w7Z2J3Vc As a precautionary practice, we request all our consumers to not disclose any personal/account information on such public forums.
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                        B
                        Bashar, nazeer
                        Nov 25, 2021
                        Resolved
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                        I made a payment of a Rs 1200 subscription for one year. After successful payment it's redirected to the CIBIL payment page, Again it's asking for payment, Still I'm not getting any updates regarding my CIBIL score. It's showing 270 days old data only. Please check the below payment details.

                        TPSL ID:[protected]
                        Bank reference ID:[protected]
                        Merchant ID:[protected]ba58-424c-90cf-e05c054c1192
                        Transaction date:16/11/2021
                        Transaction amount:1200.0
                        Feb 1, 2022
                        Complaint marked as Resolved 
                        Resolved
                        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                          S
                          souravd
                          from Kolkata, West Bengal
                          Nov 20, 2021
                          Resolved
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                          Resolved

                          Myself Sourav Das

                          There is a wrong reporting in my personal cibil from your company.

                          I have never availed any loans from your company but the same shows in DPD since 2019. This wrong reporting is affecting my credit score.
                          Pls look into the issue and resolve the same immediately.

                          Email- [protected]@gmail.com
                          Mob No- [protected]

                          Sourav Das
                          +1 photos
                          Dec 25, 2021
                          Complaint marked as Resolved 
                          Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 22, 2021
                          Credit Information Bureau India [CIBIL] Customer Care's response
                          Hi,
                          We understand your concern and are eager to assist you. Please fill and submit an Online dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution for inaccuracies reflecting in your TransUnion CIBIL report. We will take your dispute with the relevant bank / financial institution based on the dispute type. As a precautionary practice, we request all our consumers to not disclose any personal/account information on such public forums. Know about Dispute Resolution here: https://youtu.be/ut6w7Z2J3Vc.
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                            B
                            Birata Db
                            Nov 4, 2021
                            Resolved
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                            Resolved

                            Dear Sir/MAdam,

                            I used to Subscribe my CIBIL Report by paying yearly Subscription fee. Recently I can't log in into my CIBIL Account as after login, I was asked SMS verification on my decade old mobile number which I used in Delhi while I was working almost a decade ago. After that, I started working in my home town in Tripura and was not not using the SIM as that time ROAMING Charge was very High.

                            Recently I have emailed to CIBIL(Transunion), and I have received the reply saying that phone number can't be changed which was given during initial registration decade back.

                            Now I would like to request TransUnion CIBIL Account, Kindly give me chance to view my CIBIL SCORE disabling on SMS verification or enabling Email Verification or allowing updating mobile number by AADHAAR Verification.

                            Otherwise it will be a kind of denial Service and Looting consumer after taking subscription fee.

                            Otherwise I have to seek help for Consumer Court.

                            With Regards
                            B. Deb
                            Dec 10, 2021
                            Complaint marked as Resolved 
                            Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                            Nov 04, 2021
                            Updated by Birata Db
                            I have called customer care many times, but no customer executive was available to resolve the issue. Only Computer generated Optional information was available.
                            Verified Support
                            Nov 08, 2021
                            Credit Information Bureau India [CIBIL] Customer Care's response
                            Hi,
                            Our records indicate that we have responded to your queries vide Request # 01402848 on 08 Nov 2021. Request you to check your mailbox (including SPAM and Junk folders) for an email from us.
                            Dec 24, 2021
                            Updated by Birata Db
                            Dear Sir/Madam,

                            My issue is far from resolution, I was asked PAN card for which I have submitted on 15th Nov. on the Service and got Request Number 01420273 via auto response email.
                            The image is attached here.
                            After that, it has been more than one month, there is no response from Transunion.

                            Kindly let me allow to login into my subcribed account for which I have paid for one year and if necessary verify OTP through Adhaar in spite of my old number which I have given almost 10 years back which I no longer use.

                            Thank You
                            With Regards

                            Dec 24, 2021
                            Updated by Birata Db
                            Issue resolved today...
                            A Big Thanks to Consumercomplaints forum and Transunion...!!
                            ☺️☺️🙏🙏
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                              S
                              Srikanth@123
                              Nov 2, 2021
                              Resolved
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                              Resolved

                              This is bhanu srikanth, when took my ciibil report for house loan, then i realised that there are lot of loan accounts created on my account number. I mailed both bank and Cibil department. Bank saying go and ask Cibil, Cibil saying go ask bank. I was literally fed up with this. I attached couple of copies, i[censored] check the dates, loans took[protected], that time i just passed my school. I dont know where i have to go to resolve this issue. Please help me on this.
                              +2 photos
                              Dec 4, 2021
                              Complaint marked as Resolved 
                              Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 03, 2021
                              Credit Information Bureau India [CIBIL] Customer Care's response
                              Hi,
                              We understand your concern.

                              Please note that TransUnion CIBIL collates credit histories into CIBIL Credit Information Reports and provide them to credit institutions and consumers upon request. However, we are not authorized to delete or modify any records reflecting in the Credit Information Report without written confirmation from the respective credit institution/s.

                              Request you to reach out to us on: https://ssp.cibil.com/contact-us/validateSr/cd1f3 and we shall check with your bank / financial institution again.
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                                A
                                amrish.net
                                from Tiruchirappalli, Tamil Nadu
                                Oct 28, 2021
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                                Dear sir / madam

                                I taken the Two wheeler Loan from DECIMUS FINANCE LTD on[protected], I already paid total amount on[protected] and closed this loan But it is still reflecting default in my Cibil report, due to this I am facing difficulty to take a bank loan,
                                I am attaching here the loan closure Letter and Cibil report. Kindly please check and inform cibil to remove defualt status from cibil report. In the current situation facing many financial issues sir. Kindly please do the needful

                                Loan Account Number : SGUTW00219

                                Over Due Amount : Rs. 3423

                                Mobile Number : [protected]

                                Cibil Control Number : 4, 168, 067, 984
                                +2 photos
                                Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                                  Hi sir/mam
                                  iam kaliamoorthy
                                  some issue my cibil score, unwanted entry one personal loan
                                  Member name : jalan chemical industries pvt ltd
                                  Account type : personal loan
                                  Account number : CRBA466062ID15030601
                                  this loan not credit my bank account still now but this loan fully damage my cibil score
                                  please action immediately sir/mam
                                  Name R kaliamoorthy
                                  Email [protected]@gmail.combr...
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                                  H
                                  Hpnational
                                  Oct 14, 2021
                                  Resolved
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                                  Resolved

                                  I have a 1962 company and we have a very good repayment record of our various loans like car/home/business etc.

                                  Last year during covid, moratorium was announced by rbi and some banks/nbfcs had given us the same and rbi had announced the same wont affect any cibil report. But cibil has taken responsibilty on themselves despite rbi notification.

                                  Our wrong loans were reported to the amount of rs 10 crores and other companies had availed the same and it was reported in our company cibil reports.

                                  Loans which were closed 10 years ago and noc given but still cibil not removing them.

                                  Its been going on since more than 1 year and cibil has made my company rank from 3 to 10.

                                  We have contacted all their higher management people and nobody is doing anything and only giving mails that we are working on it.

                                  Ms harshala chandorkar, coo of cibil is also not doing anything despite us mailing her repeatedly.

                                  We have to remove cibil from our country and all bankers are saying public are being harassed by them since covid.

                                  We have all proofs with us of 12 months.

                                  Mails, cibil reports everything.
                                  Nov 19, 2021
                                  Complaint marked as Resolved 
                                  Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 18, 2021
                                  Credit Information Bureau India [CIBIL] Customer Care's response
                                  Hi,
                                  We understand your concerns and are eager to assist you. Request you to write to us https://ssp.cibil.com/contact-us/validateSr/codr2f10 and provide the details.
                                  Dear Customer We understand your Concern we can help you in this in getting your cibil score improved and also update your status where we can be with you until your score is updated in 15 to 20 days and your eligible for secured and unsecured loans in future feel free to contact [protected]@gmail.com
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                                    Prasana786
                                    Oct 1, 2021
                                    Resolved
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                                    Resolved

                                    Address: Karanpita,Bhawanipatna, Karnpita,Near Jagannath temple

                                    Sir Already close my Account IDFC bank But cibil Negetive Account
                                    Please Remove my Negetive Account
                                    +1 photos
                                    Nov 12, 2021
                                    Complaint marked as Resolved 
                                    Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 04, 2021
                                    Credit Information Bureau India [CIBIL] Customer Care's response
                                    Hi,
                                    We understand your concern and are eager to assist you. Please fill and submit an Online dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution for inaccuracies reflecting in your TransUnion CIBIL report. We will take your dispute with the relevant bank / financial institution based on the dispute type. As a precautionary practice, we request all our consumers to not disclose any personal/account information on such public forums. Know about Dispute Resolution here: https://youtu.be/ut6w7Z2J3Vc.
                                    Dear Customer We understand your Concern we can help you in this in getting your cibil score improved and also update your status where we can be with you until your score is updated in 15 to 20 days and your eligible for secured and unsecured loans in future feel free to contact [protected]@gmail.com
                                    Dear Sir,

                                    I have already closed my Account Hinduja Leyalnd Finance.
                                    But cibil Negetive Account still showing. Please Remove my Negative Account

                                    remove my negative account revised my cibil - Comment #3940521 - Image #0
                                    remove my negative account revised my cibil - Comment #3940521 - Image #1
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                                      M
                                      Madasu Madhusudan
                                      Sep 30, 2021
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                                      Address: 2-86, Mallapoor Mdl: Dharmaram

                                      I was cleared the loan 3 years ago everything in krazybee. My register mobile number [protected]. but in my krazybee it was showing active loans due this reasons my savings bank account cibil score is decreasing day by day so I would like to request you to cross check loan details and resolve the problem as soon as possible...
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                                      Nov 9, 2021
                                      Complaint marked as Resolved 
                                      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 04, 2021
                                      Credit Information Bureau India [CIBIL] Customer Care's response
                                      Hi,
                                      We understand your concern and eager to assist you.

                                      Please fill and submit an Online dispute resolution form on: https://www.cibil.com/consumer-dispute-resolution for inaccuracies reflecting in your TransUnion CIBIL report. We will take your dispute with the relevant bank / financial institution based on the dispute type. As a precautionary practice, we request all our consumers to not disclose any personal/account information on such public forums.
                                      Know about Dispute Resolution here: https://youtu.be/ut6w7Z2J3Vc2.
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