Respected CIBIL Team and Board Members,
When someone initiated for Loan or cards or something financially related, Lenders are immediately updating the Inquiry and record is fetching immediately in CIBIL irrespective of the final sanction. But where as " When the consumer paid in full, why the account is not reflecting as "CLOSED" immediately.
Also, there must be a rule to lenders to update exact lending request inquiry before processing a loan or card. Ex: If i applied for home loan of 50 Lacs, Lender fetching CIBIL Score by furnishing 55 Lacs, or 40 Lacs etc.
Sep 6, 2021
Complaint marked as Resolved
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2021
Credit Information Bureau India [CIBIL] Customer Care's response Hi,
We understand your concern. Please note that TransUnion CIBIL collates credit histories into CIBIL Credit Information Reports and provide them to credit institutions and consumers upon request. However, we are not authorized to delete or modify any records reflecting in the Credit Information Report without written confirmation from the respective credit institution/s. If you notice any inaccuracy in your CIBIL report, please reach out to us by clicking the following link: https://www.cibil.com/consumer-dispute-resolution.
We will take your dispute with the relevant bank / financial institution based on the dispute type. Know about Dispute Resolution here: https://youtu.be/ut6w7Z2J3Vc. For more queries, you may write to us on: https://www.cibil.com/contact-us-faq.
We understand your concern. Please note that TransUnion CIBIL collates credit histories into CIBIL Credit Information Reports and provide them to credit institutions and consumers upon request. However, we are not authorized to delete or modify any records reflecting in the Credit Information Report without written confirmation from the respective credit institution/s. If you notice any inaccuracy in your CIBIL report, please reach out to us by clicking the following link: https://www.cibil.com/consumer-dispute-resolution.
We will take your dispute with the relevant bank / financial institution based on the dispute type. Know about Dispute Resolution here: https://youtu.be/ut6w7Z2J3Vc.