Credit Information Bureau India [CIBIL] — clear education loan and car loan but still show account active status

Address:

002/A3, Dream Complex, new Kon Gaon, Kalyan w, Thane, Maharashtra, 421301

I took a education loan, a car loan.
I repaid all the amount to the bank but the cibil is showing that account status active. The bank was union of india and car loan was mahindra and mahindra finance. I want cibil to clear my score as i have closed both the loans 1-2 years back. I am not getting loans anywhere due to these problems. Why i cleared the loans if it shows active in cibil after closing all the loans? This is very bad and cibil gives poor service to everyone. I heard from some people that they have closed their loans but still cibil shows they are active what a service, kindly solve my problem cibil.