[Resolved] Credit Information Bureau India [CIBIL] — Inaccuracies in my Report

shivakram

from Bengaluru, Karnataka

Address:

560043

Hi,

I have got the report with full of inaccuracies

1. CIBIL report shows that i have been using the HDFC Credit card since 2011 (which is true) but the payment history doesn't show anything so if payment history is not calculated then the score wont increase.

2. I took the last report on 9th January 2017 and the score was 620 but now in this report its 618 whereas i have not made any late payment nor inquiry or cheque bounce but still score decreased, i dont really understand why its decreased. I can say this is just because of wrong calculations of the score.

Same has been explained to your representative on 20th February 2017 and she acknowledge all the inaccuracies and given the below mentioned Grievance ID.

Please resolve this issue as soon as possible, as its been 5 months now and i am still fighting to get some response from CIBIL, Is this how an organization works who keeps the important data of every person in India?

Online Grievance ID : 41577930
Email ID: [protected]@gmail.com
Contact No: [protected]

I will be really thankful if this problem resolves ASAP, as i have never made any late payment or cheque bounce so far still my score is very less all because of wrong calculations which are happened at CIBIL.

Thanks,
Shivaram

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May 10, 2017

Complaint marked as Resolved

Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2017

Credit Information Bureau India [CIBIL] Customer Care's response Dear Shivaram,

We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: https://www.cibil.com/dispute/

Once you have raised the dispute CIBIL’s Dispute Resolution Team will analyze and route the dispute to the respective Credit institutions for confirmation. Please remember that CIBIL cannot modify any information in the database without confirmation from the relevant Credit Institutions.

Regards,
Team CIBIL

Feb 27, 2017

Updated by shivakram Hi,

The above response is utterly non-sense because i have mentioned in my query that i have already raised a dispute and its been more than 5 months and not yet resolved and asked for the priority but your response is like a auto reply to my query.

Just imagine what kind of service this CIBIL is giving to customers and i dont understand how these banks believe their reports.

I have taken the reports from other bureau's and their reports are without any faults and how does these are happening only in CIBIL?

One of the stupid organization in the whole country.

Thanks,
Shivaram