[Resolved]  Credit Information Bureau India [CIBIL] — Regarding cibil score 6 month plan subscription

Dear Cibil and consumer complaints team. I paid 720 rupees (80 rupees discount ) for 6 months cibil score subscription through phonepe app the transaction is successful and amount got debited but in cibil website showing error, not activated plan . I request u to please refund the amount or activate the plan . For your reference iam attaching screen shot
+1 photos
Was this information helpful?
No (0)
Yes (1)
Aug 12, 2021
Complaint marked as Resolved 
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2021
Credit Information Bureau India [CIBIL] Customer Care's response
Hi,
We sincerely apologize for the inconvenience it might have caused to you. Please reach out to us at https://www.cibil.com/self-service-portal/viewGeneralQueryFormAction.action and we shall resolve this at the earliest. As a precautionary practice, we request all our consumers to not disclose any personal/account information on such public forums.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Credit Information Bureau India [CIBIL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    1314
    Pending
    0
    Resolved
    686
    Credit Information Bureau India [CIBIL] Phone
    +91 22 6140 4300 [Helpline]
    +91 22 6638 4600 [Corp Office]
    Credit Information Bureau India [CIBIL] Address
    Hoechst House, 6th Floor, 193 Backbay Reclamation, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Credit Information Bureau India [CIBIL] contact information