Credit Information Bureau India [CIBIL] — Software error not being corrected by CIBIL

Address:	Gurgaon, Haryana, 122001
Website:	www.cibil.com

My cibil scores says NH which means NO ACTIVITY. I have had active loans and credit cards which are being repaid regularly. All the credit institutions have confirmed that they have shared my details with the CIBIL. My passport had expired a year back and I got a new one so I had updated the passport number and the DOB was incorrect in their records to I corrected that also along with submission of all documents scan. Now their software is considering me to be two different people which is creating problems. I have written to them numerous times and have spoken to numerous people on phone. They just disconnect my calls and do not solve the issue. I am trying to get a home loan and have problems because of this cibil issue. I will be grateful if someone can pls help me.