CreditMantri — Related to my Credit Card Closure support

I have registered with Credit mantri related to to my Credit Card closures; we were waiting for the confirmation from AXIS bank on NOC.

Credit mantri team stated they will help in closing formalities so that it my axis bank credit card details will not be displayed in Cibil reports.

But after few attempts from Credit mantri team i havent heard from them as i was trying for the NOC from Axis..

Now i got the NOC and as promised Credit mantri team pls help me in closing formalities so that my CIBIL score is not affected due to this.