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CreditMantri Complaints & Reviews

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Last updated Jun 15, 2024
Complaints 710
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CreditMantri reviews & complaints(710)

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M
manojkumarbitla
from Warangal, Andhra Pradesh
Jun 15, 2024
Jun 18, 2024
This thread was updated on Jun 18, 2024
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Dear credit mantri
Please deactivate my creditmantri profile and account details including my pan. And please confirm the deactivation! I want the process to be completed very soon. And confirm me via my phone number. I am forced to do this because i cannot find any deactivation option in your app! Otherwise i would have done it myself!...

My mail id entered wrong in the details so i was unable to raise a ticket to Credit Bee Help - i tried changing the correct mail id but the verification mail was not send even after waiting couple of days so please rectify the issue and delete my account.

[protected]@gmail.com this mail mentioned wrongly and my correct mail id was [protected]@gmail.com

please inform me the updates through my correct mail id that is [protected]@gmail.com.
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CreditMantri customer support has been notified about the posted complaint.
Dear Manoj,

We have received your email and we have initiated the deactivation process. Please be rest assured that we shall act upon the same and confirm back to you. Regards, Team CreditMantri
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    C
    Chandrasekhar Seela
    Jun 6, 2024
    Jun 18, 2024
    This thread was updated on Jun 18, 2024
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    HI,

    I Took Subcription and paid 12466 RS to Resolve my Cibil Score and after the payment they are not Responding to me by Email and Query in the app.

    I am not sure what to do, and I need help.

    please find the below transaction IDs:
    pay_OJ4RqWAGl4SCIr - 808.00 RS
    pay_OJ3sVvoH3enCKt - 9788.00 RS
    pay_OJ3U7lz9pkcE1H - 1870.00 RS
    CreditMantri customer support has been notified about the posted complaint.
    Verified Support
    Jun 13, 2024
    CreditMantri Customer Care's response
    Despite our best efforts to identify your registered mobile number, we are unable to contact you. We are keen to resolve your issue at the earliest. Please provide us with your email ID, registered mobile number or contact us via the Need Help section of our website as requested earlier. You can be assured that we will resolve this to your satisfaction. Regards, Team CreditMantri.
    Dear Mr.Chandrasekhar,

    We want to reassure you that our service representatives have discussed the matter with you and are making efforts to find a solution. We'll update you on the outcome and provide guidance for the next steps.

    Team CreditMantri
    Please go to CIBIL directly tale rs. 550, annual package raise a dudpute their and CIBIL works more clear and faster than these white color scammers
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      S
      Santoshworld
      from Shimoga, Karnataka
      Apr 25, 2024
      Apr 25, 2024
      This thread was updated on Apr 25, 2024
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Address:NO 89/9 2ND FLR,NANJUNDAIAH LAYOUT

      Hi
      I have took subscription to resolve issue with one of the credit card which is closed in 2017 but is still reflecting in my cibil. Creditmantri gave assurity that will have contact with bank and they will fix this up and my cibil will be improved, so I paid 1870 and took the subscription, for few days I was able to call customer care and get the status of my issue and they were informing me, I need to wait for 1 months. Now it's been more then a month and I am unable to contact customer care from the app, and if somehow they call (i[censored] show interest that you want to get this service for other account as well) they will just disconnect after listening to your concern.
      I am now sure what to do now, I need help with resolving this issue.
      Never thought creditmantri will do such fraud.
      Please help me on this issue
      May 26, 2024
      Complaint marked as Resolved 
      CreditMantri customer support has been notified about the posted complaint.
      Verified Support
      Apr 25, 2024
      CreditMantri Customer Care's response
      Despite our best efforts to identify your registered mobile number, we are unable to contact you. We are keen to resolve your issue at the earliest. Please provide us with your email ID, registered mobile number or contact us via the Need Help section of our website as requested earlier. You can be assured that we will resolve this to your satisfaction. Regards, Team CreditMantri.
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        S
        ssgroup
        Apr 11, 2024
        Jun 18, 2024
        This thread was updated on Jun 18, 2024
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        Amount not refunded nor updated my credit score

        On 11th November 2023 I made two payments of ₹1870 & 1870 whose transaction I'd is[protected] and[protected] to improve my credit score and today is 10th of April 2024. It's been more than 5 months but till today neither you have updated my credit report nor you have refunded my amount and because of this bank is not approving my funding. So I request you either you update my credit score or refund my Google pay UPI id - [protected]@oksbi...
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        N
        Ninja88
        Mar 15, 2024
        Mar 18, 2024
        This thread was updated on Mar 18, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Delete fake account and all related information

        Hi,

        I am writing to bring to your attention a matter o[censored]tmost urgency and concern. It has come to my notice that a loan application is being processed under my name and personal details that I have not initiated any such application and I suspect this to be fraudulent activity.

        application reference number is PLA178T7J6COBO

        I kindly request you to immediately halt any further processing of this...
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        M
        Mohammaf Asif
        Mar 14, 2024
        Mar 15, 2024
        This thread was updated on Mar 15, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Regarding Fraudulent Transaction

        Address:Gaya Bihar 823001

        Dear Sir,
        This letter is in regard to the message I received on Call Yestaerday on Dated 13.03.2024 and a payment for Subscription Charges Rs. 1870 /- for Build a Credit Health Report but no Change my report till now.

        SO, Please let me know further steps to protect my account in the future.
        Also, let me know if there is a possibility to recover my hard-earned savings.

        Thanks & Regard
        ...
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        V
        Vinod kumar kharol
        Feb 9, 2024
        Mar 15, 2024
        This thread was updated on Mar 15, 2024
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        I paid money for cibil improvement but they are scammer

        Website:Creditmantri.com

        This company is scammer..I paid 1870 to improve my cibil score but they are scammer..after payment this company not given any kind of service. .it's a big scam...
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        M
        micheal jackson
        from pune, Maharashtra
        Dec 29, 2023
        Jun 18, 2024
        This thread was updated on Jun 18, 2024
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        Fake services and charges

        Address:pune

        Perfect designed white color Net Scam in the name of Credit Score, 1st they will allure you for paying Rs. 1, 870 after that 7-8 emails then many donkeys will call you to explain the financials negative aspects. Than once many scores and payment links for farjee reports:

        1. Rs. 1, 870 to make account NO FULL REPORT THEY CAN SHOW, BETTER YOU GO TO CIBIL SITE AND OFFICIALLY PAY RS. 550 TO SEE THE GENUINE REPORT.

        2....
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        A
        Amitagr83
        from Indore, Madhya Pradesh
        Nov 30, 2023
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        CreditFit Program (Credit Improvement Service)

        Address:Chennai
        Website:www.creditmantri.com

        As allured by CreditMantri by mails, messages and ads, I had logged in their site and they had showed that my CIBIL Score is less due to 4 negative accounts and that they can resolve it. Accordingly, I have paid Rs.7, 481/- i.e. 1, 585/- per account + GST for resolution of 4 negative accounts on 18.11.2023 but till date, on my phone app and on chrome login, it is not showing paid and I am regularly getting messages and mails that I should...
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        L
        Lachi Bafna
        Nov 25, 2023
        Dec 4, 2023
        This thread was updated on Dec 4, 2023
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        Fraudulent activity by the employee Anshuman Singh

        Anshuman Singh is one of the employee @ Credit Mantri, doing fradulant activity with junior women employees .Kindly take sever action against Credit Mantri which promotes these activities....
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        D
        Dev B Anand
        Nov 9, 2023
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        Related to my Credit Card Closure support

        I have registered with Credit mantri related to to my Credit Card closures; we were waiting for the confirmation from AXIS bank on NOC.

        Credit mantri team stated they will help in closing formalities so that it my axis bank credit card details will not be displayed in Cibil reports.

        But after few attempts from Credit mantri team i havent heard from them as i was trying for the NOC from Axis..

        Now...
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        B
        bunny@15
        from Nashik, Maharashtra
        Oct 26, 2023
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        Frauds

        The ask me money to settle one of my loan and they never settled it and also they took my money not giving me any refund....
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        P
        pulkit101989
        from GHAZIABAD, Uttar Pradesh
        Aug 1, 2023
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        Fraud Done By Creditmantri

        Address:Door No.3, Block B, No.147, Workeasy Space Solutions, RK Swamy Centre, Hansa Building, Pathari Road, Thousand Lights, Chennai - 600006

        So today I have registered myself for Credit Improvement Service offered by CreditMantri.

        For that, I have paid an amount of Rs. 1415/- and was told and promised to remove 1 negative account from my CBILL.

        Post that I got a call from CreditMantri saying that we need to generate some reports and for that, I need to pay again Rs.999/- after a huge argument with their seniors they agreed that this is not mandatory...
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        K
        Keerthana sri
        from Chennai, Tamil Nadu
        Jul 23, 2023
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        Collect cash cheated me

        Collect cash loan not closed cheated in past one year that person doing like my cibil and my app show higmarks...
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        P
        Pradeeprsee
        from New Delhi, Delhi
        Jun 27, 2023
        Sep 6, 2023
        This thread was updated on Sep 6, 2023
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        Deposit of money

        Address:A70/2 khasra no 144 rajpur khurd extn

        Creditmantri Team has contacted me for creditfit Plan to close negative accounts and boost credit score, accordingly i made payment to them

        i request Many times for call back, since 20 days no call back received from the...
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        F
        Fsyed
        Jun 20, 2023
        Jun 22, 2023
        This thread was updated on Jun 22, 2023
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Abusive language

        Person called me from credit mantri when I could not hear his voice because he is talking in Telugu so I can’t understand so he disconnected the call and called me again from another number and using abusive language

        Please take an action against him [protected]
        [protected]...
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        D
        DeepakRao1011
        from Gurugram, Haryana
        Jun 8, 2023
        Jun 18, 2024
        This thread was updated on Jun 18, 2024
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        No action (Subscription Reference Number : #CM155748)

        Hello,

        I have subscribed to credit fit program to clear my RBL negative account. Now they are asking me to pay for more services. There is no customer care or contact number to which you can speak or raise your concern and they won’t even reply to your emails.

        I want my money back.

        Thanks
        Deepak yadav
        [protected]...
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        D
        DeepakRao1011
        from Gurugram, Haryana
        Jun 8, 2023
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        False commitment (Subscription Reference Number : CM155748)

        Address:9899933325, Gurgaon, Haryana

        Hello,

        I have subscribed to credit fit program to clear my RBL negative account. Now they are asking me to pay for more services. There is no customer care or contact number to which you can speak or raise your concern and they won’t even reply to your emails.

        So, please don’t waste your money on these frauds.

        Thanks
        Deepak yadav
        [protected]...
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        G
        Gowi
        Jun 2, 2023
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        Scam

        First I subscribed for two negative accounts correction credit after that corrections done after 2 months I think that also not done by credit mantri it atomatically updated by cibil
        And applied for loan but still no status update then one person called after 3 months of struggle to contact them
        He said take credit fit subscription we will process your loan asap
        Then I subscribed that also after that no will contact...
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        N
        nbharnoor
        from Hyderabad, Telangana
        May 27, 2023
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        Resolving of issues and Irritative Phone calls

        I had taken a loan from standard Chartered Bank more than 15 years back. I settled the account by making the payment to their collection agents. The details were submitted to Credit Mantri & also made the payment of fees of around Rs 1000/- to Credit Mantri towards the issue which was showing as an issue.

        Eventhough I submitted the details and asked them for resolving, the same is not done. On the contrary they keep calling...
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