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Crizal Complaints & Reviews

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Last updated Apr 5, 2024
Complaints 170
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86
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Crizal reviews & complaints page 4

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V
Vasansweet
Jul 1, 2021
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Your uv glass product is not safe for my eyes

Address: Theni

I received your product computer uv glass last week from vasan eye care hospital at theni branch . I very humbly ask you to test it and answer me if the product is very dangerous to the eyes.

Thanks and regards
Srinivasan...
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D
dayal wadwani
from Rajkot, Gujarat
Jul 1, 2021
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Kharab products

Address: Vrudanvan pearl chandhkheda gandhinagar road ahmedabad

Dear maine ap ki cirzal company k best Reading goggles two pair R KUMAR chandkheda se banaya h
Meri complain ye h ap k reading goggles how bakwas garbage h uski clearty nahi hai mere sath cizal ne cheating ki h muje payment return chahiye ap ki company abhi barosa nahi h
DM
[protected]...
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R
Rushidhar Argula
Jun 30, 2021
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Crizal Prevencia Authenticity

Address: Vasan Eye Care, Serilingampally, Hyderabad

Hello Crizal,

Ten days ago I visited Vasan Eye Care in Hyderabad and the doctor suggested me a pair of Crizal Prevencia.. I purchased it from their in-house store and they neither gave me the authenticity card nor did they mention Prevencia on the bill/receipt. I asked for it but they said they don't get it anymore from Crizal. With hesitation I came back home and when checked for authenticity, it reflects light green color...
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Address: mumbai

I order one product from crizalstore of order number 3278 on 24th march 2021 i did not received any product or any information about my order no messege no mail not received about order.please solve as soon as possible. i called many time to your customer care number it is not working then iam complining from your site. my contact number [protected] and email id [protected]@gmail.com i order from this phone number and email id. The...
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On 15 March 2021, I had ordered a pair of sunglasses from crizalstore.myshopify.com but till date I haven't received any information and the delivery status of the product.
My order no. Is #1708.

Pls do the needful and handover the product to me or else make a refund of the amount taken....
+2 photos
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sanjay197545
Apr 6, 2021
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2 sunglasses

Address: Andheri(west)

I hv done online purchase of 2 sunglasses on 24th march... order number #3180..but yet received and not even got any message from ur side
Ph:[protected]...
+2 photos
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Qlm
Apr 2, 2021
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Not received the order

Address: Brahmin Street, Pudamari, Ganjam

I am Dillip Kumar Padhy, I ordered a sunglass from your site in 23rd march but till now I have not received any details of my order.

Hence I request you to give the link that I can track my order.

Here is my confirmation screenshot of my order...
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Rajendrasing
Mar 31, 2021
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Not Received the product

Address: RAJENDRASING RAJAPUT BADIGER GALLI JAMKHANDI TQ JAMKHANDI DIST BAGALKOT 587301 8050570713

Dear Sir,

I Have Ordered 2Glasse but not Received the product please do the needfull ASAP.

RAJENDRASING RAJAPUT
BADIGER GALLI JAMKHANDI
TQ JAMKHANDI DIST BAGALKOT
587301
[protected]...
+2 photos
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Dr.pankaj01
Mar 29, 2021
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Not getting product

Address: Chittorgarh Rajasthan

My name is pankaj kumar soni
I have ordered 2 sunglasses from crizalstore.myshopify.com on 24 march 2021.
Order no. #3168
Even I haven't get any message about order dispatch.
Look into this matter as soon as possible
If the site not governed by you make it close and if you are the owner of the site then delivere my sunglasses....
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RABI NARAYAN Nayak
from Bhubaneshwar, Odisha
Mar 29, 2021
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Order placed but not received till now..or not received any update about the delivery status...

Sir, I have purchased 2 sunglasses from crizalstore.myshopify.com on 17th march 2021. But still now I haven't received it or got no update about the product delivery. Please respond & help to got those products for which I have made payment.....
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BHARATH SEKAR
Mar 24, 2021
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Defective/worthless crizal lens

Address: Chennai
Website: Essilor lens

Hi,
This is in regards to my purchase of Essilor lens for my reading glasses on 9/11/2019through GKB Opticals, T.nagar, Chennai. I started facing issues on my lens exactly after 4 months of continuous usage, I immediately raised the concern with my seller, GKB vide email. I have attached a screenshot below. As you are aware, there were intense lockdown measures which prevented me visiting the store in person. Further more, I am unable...
+3 photos
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BHARATH SEKAR
Mar 24, 2021
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Defective lens

Address: Chennai

I bought essilor lens from GKB opticals, t nagar chennai on November 2019, with 5 months o[censored]sage blue layers from the lens started peeling off .when I called and complained about dis to gkb optical they told be surrender the lens for 10 days which not possible at the time of covid. (forwarded the image of lens within 6 months to GKB through mail)And I cannot be without specs for certain period.does that even possible?and I’m from south...
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manojrohra
Mar 24, 2021
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Sunglasses

Address: Store Address: Shop No.78, Swamy Vivekananda Rd, near MTNL Exchange, Malad West, Mumbai, Maharashtra 400064

I have ordered a sunglasses from https://crizalstore.myshopify.com. My payment has been deducted but still there is no update received of my product as in how many days I am going to get it.

This is the message I have received from the website.

https://crizalstore.myshopify.com/[protected]/orders/726d6b9243f5b16f1e12f31f074...

Please do call...
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tarkeshwar81
from Hyderabad, Telangana
Mar 5, 2021
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Warranty issue

Address: Hyderabad

I brought a Crizal lens on[protected]
Lens: RX SPEX SHORT 150 CZ PRV
PID: [protected]
From Retailer VORA OPTICS Ref. NO.[protected]
It was promised that a free new similar crizal lens will be getting within 2 year of purchase if my lens power get changed. For that I paid 500 extra to take this benefit. But now retailer is saying that company is not providing free lens and need to wait for another 5-6 months....
+1 photos
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Sanjay Bangal
Feb 18, 2021
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I am Complaint about Crizal CR-39 and ARC for broken the lens on first touch

Address: 23, BRINDABAN MULLICK LANE, KADAMTALA, HOWRAH - 711101

Dear Sir,
This is to inform you that I am Mr. SANJAY BANGAL the customer from your company Essilor, model name Crizal CR-39 and ARC. this lenses is broken after first touch, this is a duplicate Crizal lenses, wrong item and poor and worst quality of lenses. I do not expect a Crizal lenses broken on first touch. Please contact me on my mobile no. [protected] as soon as possible and change my lenses from duplicate to Original best quality...
+3 photos
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A
AnkitGourav
Jan 5, 2021
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Scratches on lens in a month

Dear sir,

I bought Crizal Prevencia Airwear lens recently and in a month only I can see fine scratches lines on both lenses.
I reached out to the place from where I bought lenses and the person at the counter says we don't know why it's happening and we don't give any guarantee/warranty against scratches.
I've been using Crizal Prevencia lenses from years and it never happened before. I want my lenses replaced...
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shivendray
Dec 18, 2020
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Need refund - Lens get damaged within 1.5 years of wearing

Address: Ghaziabad

Hi Crizal Team

Your spectacle lens got damaged within 1.5 yrs of wearing under normal circumstances, the lens has tiny spots which makes it hard to wear. Refer the attached images
I bought thecomplete spectacle from Siddarth Optics, B-9, Meenal Apartments, Shalimar Garden Ext 2, Ghaziabad 201005.(Ph[protected] on May 5, 2019.

I went to the same optician and he said these cant be replaced as they are...
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rajinder tikoo
from Powai, Maharashtra
Dec 15, 2020
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Glasses got bubbles

Address: SWARN COLONY

As i already mentioned that my glasses had got bubbles n not scratches I am not satisfied with your reply that crizal glasses are scratch resistant not scratch proof .I am not complaining about scratches my complaint is glasses got bubbles and kindly get it corrected....
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hare30ku
Dec 10, 2020
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Lens of crizal defective

Address: Saif Optical Exclusive 2/1-13A Bhuneshwar Nagar Varanasi.

Lens purchased from Saif Optical Varanasi getting scratched, while purchase seller told me that it is scratched proof and warranty for breaking of lens .But now seller told that its not cover warranty. Please do needful....
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Vihaanji
from Powai, Maharashtra
Dec 10, 2020
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Crizal uv got bubbles

Address: Jammu

My crizal uv lens purchased some years back got bubbles on both the lenses, I have bought it for Rs 8500 only lenses not frame.I am sending you back the lenses kindly send me the corrected lenses....
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