Crizal Complaints & Reviews

I brought a Crizal lens on[protected]
Lens: RX SPEX SHORT 150 CZ PRV
PID: [protected]
From Retailer VORA OPTICS Ref. NO.[protected]
It was promised that a free new similar crizal lens will be getting within 2 year of purchase if my lens power get changed. For that I paid 500 extra to take this benefit. But now retailer is saying that company is not providing free lens and need to wait for another 5-6 months. I think, I got cheated. I have the crizal card that have all information. Please help here.

Dear sir,

I bought Crizal Prevencia Airwear lens recently and in a month only I can see fine scratches lines on both lenses.
I reached out to the place from where I bought lenses and the person at the counter says we don't know why it's happening and we don't give any guarantee/warranty against scratches.
I've been using Crizal Prevencia lenses from years and it never happened before. I want my lenses replaced immediately as these lenses are very expensive and buying new pair of lenses every month is impossible. If you're charging Rs. 5000+ for lenses then it should last atleast an year or two.

Ankit Gourav

Hi Crizal Team

Your spectacle lens got damaged within 1.5 yrs of wearing under normal circumstances, the lens has tiny spots which makes it hard to wear. Refer the attached images
I bought thecomplete spectacle from Siddarth Optics, B-9, Meenal Apartments, Shalimar Garden Ext 2, Ghaziabad 201005.(Ph[protected] on May 5, 2019.

I went to the same optician and he said these cant be replaced as they are more than 1 yr old.

I feel completly cheated because there seems to be no help from Opitcan and Crizal local dealer who this optician was in touch with.

I want a refund for this, no discounts or any perk.

Shivendra

As i already mentioned that my glasses had got bubbles n not scratches I am not satisfied with your reply that crizal glasses are scratch resistant not scratch proof .I am not complaining about scratches my complaint is glasses got bubbles and kindly get it corrected.

Lens purchased from Saif Optical Varanasi getting scratched, while purchase seller told me that it is scratched proof and warranty for breaking of lens .But now seller told that its not cover warranty. Please do needful.

My crizal uv lens purchased some years back got bubbles on both the lenses, I have bought it for Rs 8500 only lenses not frame.I am sending you back the lenses kindly send me the corrected lenses.

I purchased these lenses from Anthony Aiden Opticians located in Manhattan New York November 21st. After I picked up my glasses on the 1st of December. I went home to clean them because there was some skin oil on the lens. I used a very mild soap mixed with water .
My Optician said I can clean with a little soap and lukewarm water.
After i did this when I was drying them off with a soft cloth that came with my eyeglasses a small black mark appeared on the left lens. It does not go away. The lenses are new this should not happen.
I am not complaining the vendor were I brought the glasses from but the lens should not marred after one wash.

+[protected] / +[protected] both are not reachable
I have purchased Crizal Progressive lenses with Prevencia coating,
Main issue is Blue rays are not cutting at all

I'm working as rdo cc in nellore...
Our district collector need a spects from ur company... Ur essilor reprentative have to give a demo for collector sir in their referd timings but he is not attending in that timings...

Dear

I have purchased eye glasses Crizal Prevencia having the facility 360 Multi angular, Scraches rasistances, Inhanced antireflection, Dust Repellence, water Repellence & many other facilities. This glass pair was purchased of cost 9500 Indian rs from Shivalik Opticals Booth no 944, Local bus stand, Manimazara, Chandigarh 160101 on dated 12 January 20.
At the of purchasing of this glass presentation was very very good of soap keeper but very sorry to say that scrashes were started with 03 month from the date of purchasing.
One thing I clear from my side that I always away from the dust because I am working in pharma company so temp always maintain below 25 & humidity less than 60%.
First I share my complain to soap keeper but initial his response was not good. Again I visit after 15 days & discussed with soap keeper again responnse was very poor.
I also discussed with your guy who is looking Panjab but no body support.

Finally I decided for online complain with the hope that problem will be short out.
Please need to investigate at your end conclude why it is happen.
Then replace my glass as soon as early possible.

Your cooperation is highly appreciated.

Sanjeev Sharma
[protected]
[protected]@torrentpharma.com

I use crizal glass. It is 1 year short time in crack coating of glass. It is a very cheap quality..

Crizal glass restist scratch or not?

Hi,

Bought crizal prevencia lens 2 years back at koppudaiyal opticals, karaikudi, sivagangai dist, tamilnadu.

Paid rs. 5500 for both specs and lens... For lens itself i think 3, 500 to 4000 they charged.. Was very much satisfied as a doctor.. My family and friends bought crizal prevencia on my advice from the same shop and even i had referred nearly 10 of my patients there to get that lens...

Using only the cloth provided in the box, never used my shirt or banian cloth too... Now it is full of scratches... When i went to enquire, he jus said i won't recommend essilor crizal prevencia to anyone, it was ur choice for the lens... Got shocked after his reply... Didn't utter a single word to him... I left the spectacle shop immediately...

Remember don't even trust ur closed one, always ask someone who used or read the reviews...

They r earning like hell using this specs and lens...

Go for low cost indian models... Suggest me someone too plz...

Hi,

I purchased crizal prevencia in january and after 2 months there is lots o scratches and also it always feels like smoky smoky vision.

Can you please confirm that what is the solution because normal local lenses even doesn't look like this within 2 month. They works very well for long. And i think these are in warranty.

I have purchased crizal lens from one year before on aug 16 2018 from titan eye plus showroom. They told me like it has the features like scratch proof, water resistant and uv protection. But after the 6 months o[censored]se, it started to automatically peel off the coating on the both lenses and now it is totally damaged due this and it is spreaded all over the lens. I have purchased this lens for rs 5000. I think the local lenses are far much better than this in quality and price. Do you have any warranty on your products?

I had purchased a pair of specs of frame crizal lenses in month of July. Chasma Ghar Mau 275101

I bought crizal glasses for 8 months ago but now the glass is full of scratches. And it is very loose now, can't fit aptly to my eyes. Please do the needful.

We purchased a crizal power lens from a optician from indirangar bangalore,

The product has very bad quality the coating has completely gone and when we approached the optician he declined to replace it as the product was defective never a crizal lens had this problem.

Amount charged is so high affording it it self is very difficult and when we purchase expecting the quality is good we have got a very bad image of same

So request the crizal company to resolve this keeping there high standards they keep and claim for it in the market as with this not solving they will only losing there image in market.

Call back to get details on [protected]

I bought a spectacle along with crizal lens in one of cleardekho outlet in west patel nagar on dated 13th of september. On that day there was an offer on crizal uv lense i. E of buy one get one free as i wanted to go with brands i was quite happy that i will get two pair of lense but the aftermath is much different the next day when i went to the outlet to collect my spec i got suprised as he told me that the other lense u will get only when you provide us a frame. As on that time i have no current frame and not willing to buy one i asked them to hold it for few days i will come back with my frames in few day. Now when i get back with my frames after a month they are saying your offer is not valid now. But in my invoice it's clearly mentioned that i bought the lens with offer i. E buy one get one free. I really do feel cheated and need justice. My invoice is attached

Dear sir

Greeting for the day!!!

I bought crizal prevencia along with spectacle from one retailer outlet vikhroli, mumbai & they didn't offer me buy one get one offer, when i ask the store incharge later about the offer i got the answer that for the another lens u need to pay some amount and u only get a benefit of 2 to 300 rupees.
I am a very loyal costumer & i prefer only crizal lens. I felt somewhere i got cheated
Plz investigate and kindly get back to me regarding the offer terms and conditions..

Best regards
Feroz ahmed shaikh
[protected]@gmail.com
[protected].

I already forward knee mail on 27 sept.19 to essilor indian but i haven't got any reply on it.