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Crizal Complaints & Reviews

2.8
Last updated Mar 29, 2024
Complaints 169
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86
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Crizal reviews & complaints page 5

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Z
ZakyKhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about my crizal authenticity card

Address:Shailendra opticals, near head post office, Akbarpur-ambedkarnagar-224122

I've purchased a specs with crizal lenses(polarized) that cost around 10000 rs, along with lenses I've got an authenticity card which was blank that was provided by shop owner. So i don't know whether my lenses are original or not. For this, I've argued with the shop owner but he keep saying that the lenses comes with crizal coating and the authenticity card is not much of an importance.

For your reference, I'm adding pic of...
+2 photos
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L
Laxman Bajantri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blue rays are not cutting at all on Progressive lens

Address:PUNE

+[protected] / +[protected] both are not reachable
I have purchased Crizal Progressive lenses with Prevencia coating,
Main issue is Blue rays are not cutting at all...
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G
G. Munikiran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Your executive is not responding in time

Address:Nellore.AP

I'm working as rdo cc in nellore...
Our district collector need a spects from ur company... Ur essilor reprentative have to give a demo for collector sir in their referd timings but he is not attending in that timings......
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S
sanjeev01071975
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Scratches on eyes glass

Address:Shivalik Opticals

Dear

I have purchased eye glasses Crizal Prevencia having the facility 360 Multi angular, Scraches rasistances, Inhanced antireflection, Dust Repellence, water Repellence & many other facilities. This glass pair was purchased of cost 9500 Indian rs from Shivalik Opticals Booth no 944, Local bus stand, Manimazara, Chandigarh 160101 on dated 12 January 20.
At the of purchasing of this glass presentation was very very...
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M
Meet_Perfect
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coating crack issue

Address:Mota varachha Surat

I use crizal glass. It is 1 year short time in crack coating of glass. It is a very cheap quality.....
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R
rgi2020
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Scratch on glass

Crizal glass restist scratch or not?...
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D
drrajambbs03
from Karaikkudi, Tamil Nadu
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crizal prevencia scratches - worst reply by the retailer

Address:Koppudaiyal Opticals, Near 5 lamps, Karaikudi, Sivagangai Dist, TamilNadu

Hi,

Bought crizal prevencia lens 2 years back at koppudaiyal opticals, karaikudi, sivagangai dist, tamilnadu.

Paid rs. 5500 for both specs and lens... For lens itself i think 3, 500 to 4000 they charged.. Was very much satisfied as a doctor.. My family and friends bought crizal prevencia on my advice from the same shop and even i had referred nearly 10 of my patients there to get that lens...

Using...
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Address:Dwarka More New Delhi-110059

Hi,

I purchased crizal prevencia in january and after 2 months there is lots o scratches and also it always feels like smoky smoky vision.

Can you please confirm that what is the solution because normal local lenses even doesn't look like this within 2 month. They works very well for long. And i think these are in warranty....
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S
shajunr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

crizal lens issue

Address:TC 16/1790(2),Sowmya Bhavan,, Thycaud PO, Jagathy

I have purchased crizal lens from one year before on aug 16 2018 from titan eye plus showroom. They told me like it has the features like scratch proof, water resistant and uv protection. But after the 6 months o[censored]se, it started to automatically peel off the coating on the both lenses and now it is totally damaged due this and it is spreaded all over the lens. I have purchased this lens for rs 5000. I think the local lenses are far much...
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Address:Civil Court Mau 275101 Mob. 9450617131

I had purchased a pair of specs of frame crizal lenses in month of July. Chasma Ghar Mau 275101...
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G
Gunda Upendar Rao
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eyeglasses and frame

Address:1-74, KORATLAGUDEM, NELAKONDAPALLY (Mandal)

I bought crizal glasses for 8 months ago but now the glass is full of scratches. And it is very loose now, can't fit aptly to my eyes. Please do the needful....
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Z
Zulfikhar Ahmed
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

crizal lenses of 1.67 index

Address:215, 6th main, official quarter, jayanagar 1st block east -, 560011

We purchased a crizal power lens from a optician from indirangar bangalore,

The product has very bad quality the coating has completely gone and when we approached the optician he declined to replace it as the product was defective never a crizal lens had this problem.

Amount charged is so high affording it it self is very difficult and when we purchase expecting the quality is good we have got a very bad image...
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M
Moazzam Urfi
from Kolkata, West Bengal
Aug 18, 2021
This thread was updated on Aug 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

authenticity check

Address:Kolkata, Howrah, West Bengal, 711103

I have bought crizal prevencia from an optics shop. I dont find the quality to be crizal standard. I’m afraid if i have been dueped. As per the features of crizal prevencia it is smudge resistant, dust resistant. But i dont think my prevencia is doing the same. They have only provided me with a crizal pouch and a authenticity card which is blank. Could anyone please help...
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A
Abarnan Rajkhowa
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service from crizal product glass-essilor crizal uv buy one get one free

Address:West patel nagar, New Delhi, Delhi, 110008

I bought a spectacle along with crizal lens in one of cleardekho outlet in west patel nagar on dated 13th of september. On that day there was an offer on crizal uv lense i. E of buy one get one free as i wanted to go with brands i was quite happy that i will get two pair of lense but the aftermath is much different the next day when i went to the outlet to collect my spec i got suprised as he told me that the other lense u will get only when...
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F
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

crizal buy one and get one offer

Address:Mumbai City, Maharashtra, 400079

Dear sir

Greeting for the day!!!

I bought crizal prevencia along with spectacle from one retailer outlet vikhroli, mumbai & they didn't offer me buy one get one offer, when i ask the store incharge later about the offer i got the answer that for the another lens u need to pay some amount and u only get a benefit of 2 to 300 rupees.
I am a very loyal costumer & i prefer only crizal lens. I felt somewhere...
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V
vipin punnoli
from Kalpetta, Kerala
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crizal

Address:vatakara payyoli, 673108

Dear sir/madam,
I am a professional photographer. This past month i bought the crizal brand's prevencia lens. The color tone was different after the purchase. So one of the problems with my work is that the color of the camera image is too yellow. This is going to affect my career significantly. Therefore, it is a humble request to resolve the issue....
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S
Swati4321
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

many times complaint registered no reply

Address:Pune, 411007

I have registered crizal glass complaint so many times you people are not taking seriously. No one even brother to look at complaint. How lazy people are you. Should i go legally. No any call or email. And whenever i come back to see status it marked as resolved by you people. How can you do this. Take this seriously. I have registered complaint one year before always asking for status please call as soon as possible....
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T
tandel pragnesh
from Ahmedabad, Gujarat
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not got free crizal glasses as per your offer

Address:C/406,sarthi annaxe,near maruti suzuki showroom, Sardar patel ring road, Ahmedabad, Gujarat, 382430

Hii sir, my name is pragnesh tandel. I bought my new crizal glasses on 25th august 2019 from patel chasma shop, nikol, ahmedabad. At that time i don't know about that skim (Offer) later i watched this offer on t. V. Even if i didn't know about that offer but shopkeeper should inform me about that skim but he didn't. Yesterday my glasses frame was cracked so today i went to that shop to buy new frame and i asked him about that offer then he...
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A
from Ahmedabad, Gujarat
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cheating in happy offer by crizal

Address:40, Gangadhar Society, Hansol, Ahmedabad, Gujarat, 382475

I changed my old crizal lenses with newly purchased crizal lenses on 8.09.2019 and i asked for happy offer by crizal to the vendor and ask to provide one free lens set. The vendor told me that he will arrange an extra pair shortly. Then i tried to contact many times but told me that he will update soon. Now today he told me that this offer is valid only for new purchase with frame...
But i told him that crizal provides only lenses...
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Upasha Sengupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scratches in lenses after 3 months of purchase

Address:358/1 N.S.C Bose Road, Naktala, Kolkata, West Bengal, 700047

Dear sir,

I had purchased a pair of specs of rayban frame and crizal preventia lenses in the month of june from titan eyeplus 358/1, n. S. C. Bose road, naktala, kolkata[protected]th
Its only 3 months and i can already see fine scratch lines on both the lenses.
Today i walked into this outlet of titan eyeplus from where it was purchased.
I interacted with one mr. Saddam hossain at the counter and this...
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