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Crizal Complaints & Reviews

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Last updated Mar 29, 2024
Complaints 169
Resolved
86
Unresolved
83
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Crizal reviews & complaints page 6

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C
Chetan Sakhia
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

coating cracked vision not clear

Address:Surat, 395010

I have made crizal glasses obtaining power -4.5 with index 1.67 before 10 months from kiki care, surat. At the time of purchase the optician told me about the benefits &assurity of product. But i am totally disappointed with the product because in just 10 months the vision of glass have blurred. I have complained about it to the optician. They told me may be coating of glass is damaged, so product was sent to higher centre. After a few days...
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kartikey 2005
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scratches on both lens & vision not clear

Address:greater noida, Gautam Buddh Nagar, Uttar Pradesh, 201308

Dear team,

I had made spectacle form the sharma optical located in greater noida. Up
I have purchase crizal lenses progressive and sale executive update that crizal is lenses best in world and scratch proof. But after use of seven months some scratch started appear on the both lenses. I visited to sharma optical to for the problem, he has cleaned the lenses and give back to me. But i have complain 2 to 3 time but no...
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Danish Ahmad ki jay
from Mumbai, Maharashtra
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crizal prevencia authentication check

Address:Kolkata, West Bengal, 700014

Sir i bought crizal prevencia lens from optical house sealdah Kolkata, but sir he give my authenticity card and paper bag, but in paper bag spectacle power writen as different from my eye power, and also it had made on 2015 not in 2019, are they cheating from my power? Sir please resolve my problem and enlighten about the crizaal prevancia authentication, and plaese guide us to complain against optical owner...
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Haribansh singh
from Baramati, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scratches on lenses crizal

Address:Asharay bld, flat no 101, kirkee, opp kriloskar main gate, 411003

I had made spectacle form the kumar optical located in pune, kirkee, 411003.
I have purchase crizal lenses progressive and sale executive update that crizal is lenses best in world and scratch proof. But after use of six month some scratch started appear on the both lenses. I visited to kumar optical to for the problem, he has clean the lenses and give back to me. But i have complain 2 to 3 time but responses. I am not able to use...
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Santoshvpa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

coating of my crizal power cooler is cracked up and impacting vision, this is the second time i am facing same issue

Address:560084

I had got high index poly-carbonate power cooler for my tommy sun glass in 2015, after using it for over 20 months i realized that the coating on the lenses were wearing out developing cracks on it. I took it back to shiva vision opticals (Kammanahalli, bangalore) where i have been buying all my lenses and they acknowledged that the fault and sent it back to the company and told me that it will be rectified. I was told that the lens will...
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Nandhini sujai
from Madurai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product quality

Address:Vilathikulam, Thoothukudi, Tamil Nadu, 620927

I had purchased a specs from Vino opticals, Vilathikulam. My father has hardly used the product for a month and within this short span and it being used with utmost care, the product broke. The side of the glass simply chipped out while he was wearing it. I approached your dealer and they aren't responding well with the warranty, and they are simply dragging on the issue. I request you to do something to make good my loss else I would be...
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RupaliMPawar
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scratches on crizal-prevencia lens

Address:Spice gardern marthahalli bangalore, 560037

I have brought crizal prevencia lenses from i-gate optics shop Marthahalli bangalore. I got so many scratches on lens within 1.6 years. On essilor website they have mentioned crizal has 2 years of scratch warranty. I asked helped to optic shop they said there is no scratch lenses we can't do anything. I have not expect this kind quality of crizal. I have paid more for good features but results are very bad.
I have attached bill photo...
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M.s. Ubhi
from Panipat, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

crizal uv lenses of my spectacles

Address:144001

I have purchase crizal lenses from ashoka optical house, jalandhar, punjab. He checked my vision himself for changing the number of my glasses and suggested crizal lenses for better vision. He charged rs. 3200/ for these lenses. Now, when i am using these glasses, the vision is blurred and i feel strain in my eyes and also watering in my eyes. When i complained him he is not cooperating. I feel cheated. Simple glasses were much better than...
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Hemant0922
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

crizal transition lens

I have purchased crizal transition lenses from perfect optical dwarka sector 22 new delhi.
The transition coating/ film has pealed off from the lenses.. I am told that after 6 months of purchase nothing can be done
Pls note i have spent rs 12000 on the lense considering crizal quality claims which didn’t even last for 6 months
Where as local transition lenses i am using for more than 5 years now

Request...
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Magesh Mohan
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

crizal prevencia authenticity check/ unclear vision

Address:560009
Website:www.crizal.in

Hi,
I have purchased a specs from shiva vision care, bangalore with crizal prevencia lenses. I have doubt on the lense authenticity. I'm not satisfied with the lenses. These lenses are not as per the crizal standard. The side views are not clear when using the spectacles. Also, big letters also not clear to read from a less far distance.
I have rechecked the eye-site power with different optician also, the eye-site power measured...
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Address:560037

I have purchased the crizal lens from vasan eye care in marathahalli, bangalore branch. Coating that was applied on the lens is fading away it seems and that gives a kind of layer on the lens and it is very annoying to see through the lens and also gives me headaches evert now and then. I have already raised a complaint regarding this one. But now it has become very severe that i couldn't even wear this specs anymore

I am paying...
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Swati4321
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

break down fast poor glasses

Address:Nagpur, Maharashtra, 442503
Website:www.essilorindia.com

I have purchased crizal glasses from nagpur. The total amount of glasses is rs.10000 if the glasses are so worth of rupees. Then how it can break down within a month without any fall or hurt. I want refund of all rs.10000. Very poor company, just the name is big. And the brand is raising. I have a receipt of total amount of glasses. Kindly get in touch and please give back all the money. I will go for any other glass company....
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Arijit ghosal
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against severe scratch on new lens.

Address:Kolkata, West Bengal, 700150

In April 2018 I purchased two new lenses for my progressive spectacles with scratch resistance coating( CRIZAL) from Chasma Ghar, sonarpur. Four months later, the both lens showed a severe scratch after normal cleaning. I had done nothing untoward and in all of my years of having spectacles I have never seen such severe scratches happening so quickly. I took the spectacles in to Chasma Ghar and they agreed to varify that may be the scratch...
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Apoorva Kumari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scratches present

Address:Mumbai City, Maharashtra, 400093

I have been wearing spectacles since 10 years and i am well aware of how to take care of them. I recently purchased stepper frame with crizal fuv spectacles. To my surprise, there were cracks present after 2 months. I got tranferred to another city (From mumbai to pune) because of which i could never approach the shopkeeper. Its not even been a year and now the amount of scratches cause headache and i have to settle and find new specs even...
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Akshay Pethani
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

got lots of scratches on glass just in one month

Address:411027
Website:www.essilorindia.com

Hello,

I have bought the crizal prevencia glasses on 25th september and started wearing on 28th. When i bought the glasses my optician told me that it is the scratch-proof and waterproof, mud proof and blueray cut glasses.

But within a week scratches got started on the glass. There are so many tiny scratches on my both glasses. I contacted the optician but he told me that it's normal and it's your responsibility...
+2 photos
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msm03
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prevencia lens

Address:400703

I just got my prevencia lens from a local optician. The lenses have a very purple coating that doesn't have a uniform application. When i look at the glasses, the lens' coating seems o be applied in a haphazard manner. There's also a very disturbing yellow tinge to the lenses when you see through them which is extremely concerning. This was not made known before ordering the lenses! I want to know if i can change these lenses. The prevencia...
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Varun Khare
from Raipur, Chhattisgarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

too many scratches on my crizal prevencia glasses.

Address:492001

I bought my crizal prevencia glasses around 2 mnths back.in such a short period, i can notice so many scratches on my glasses. I have been using only the cleaning cloth provided to me. This is first tym, i am using dese glasses and the no. Of scratches are more than the ordinary glasses dat i used previously.
I am really disappointed with these scratches in so called scratch resistant glasses despite giving extra care....
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swagati
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor glasses

Address:Pune, Maharashtra, 411007
Website:www.essilorusa.com

I have purchased crizal glasses Worth of rs.10k i.e.10 thousands . within a month the glass has break down.its a very poor quality glass if it break down even not undergo any harm or fall.the Glass came up with a guarantee of 1 yr.still the shopkeeper not accepting.company should take care of this.please see to that.i want replacement with Good quality...
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Mithin kumar
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

breakage of lenses

I have bought crizal lenses in february. But this worest lenses had broken just by falling down just after 8 months. When we asked retailer about warranty he said that there is no warranty for breaking then ordinary lenses are better than this. Even ordinary lenses may not break silly like this lenses. I request you to give a value for money what used to buy this lenses...
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yemkalyan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lens getting spoiled from inside the glass

Address:Hyderabad, Andhra Pradesh, 5000080

I bought the crizal lens (For eye sight) assuming to be the best and paid a very high price of close to inr 10, 000. This is the first time i bought this and felt pretty bad for my decision.

These lens are having strains from inside the glass (Neither front or back of glass, strains started inbetween). My eyes started paining and my actual vision is also blurred due to strains on the lens.

Appreciate a quick...
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