Crocs India — annoying sound coming from crocs footwear

This is to inform you that I bought crocs footwear price worth @3890 from Ajmal Khan Rd., Karol Bagh outlet.

Whenever I use them unpleasant, annoying and nagging sound comes out of it.

I have drop them at same outlet for repairment. After one week they return the product without any repairment and told me that they cannot do anything on their behalf and they asked me to report this concern at customer care.

Please see through it. And take necessary steps to address my complain(like repairment, replacement).