This complaint is regarding specifically sales executives of Crocs india store located at 1st floor Viviana Mall Thane (west). They have told me their names as Javed Mohamed & Sohail ( not sure if they have told me correct names)
Today (11 july 2018), I went to the above store to discuss the problem in my crocs footwear(which got torn up suddenly while walking). I was discussing the issue with mr Javed, suddenly Mr Sohail pitched in and started talking very weirdly some what rudely (that way no body supposed to talk their customer specially to female customer)
When I objected against this behavior, he was not at all apologetic for the same and continued the same behavior.
They have no courtesy to listen to customer footwear issue and straight forward refused to provide any solution (repairing etc). I have spent 4000 bucks for this footwear(not bought for free) and as a basic courtesy was expecting some repair solution for them.
If they can't repair the footwear, its of no use for me. And as poor fellow like crocs India i left my footwear to store only(thinking they can still make money out of it!!)
Crocs India must teach some etiquettes to their sales executives so that they can behave properly with customers.
I must say & appreciate Metro shoes & Mochi shoes are far much better in dealing customer issues and they both even provide best solutions to the footwear purchased from their store not likely as Crocs india. Crocs India are worst!!! Was this information helpful? | 
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