Crocs India — Crocs crocband X black clogs

Address:

Nagpur, Maharashtra, 440022

Hello crocs India, I would like to inform you about my crocs which I bought online at jabong on 3rd October 2016. Recently they have deformed and the white strip came out. Due to deformation, they have become useless. I think its a manufacturing defect because my brother bought them a few weeks before me, but his are very well. They have tightened a lot and I'm not able to put my legs a in it.Please see attached photo. Please reply me with a solution ASAP.