Crocs India — crocs modi flip flop

Address:

Gurgaon, Haryana, 122001

I have purchased a crocs modi flip flop from amazon on line on 17th october amounting to rs 2495/- but after wearing about 10 days only a strip has broken. I made complaint to amazon but in their reply they asked me to go to sellers condition and i am not able to get sellers condition. How can i exchange the item please help me. I also purchased a flip flop for my wife also at mg mall gurgaon and they have given the full warranty for 2 years. I think if i would have purchased from the store i might have also the products warranty and it was very easy to get it exchanged. Now i am depending on only on the crocs customer care with having hope that they will solve my genuine issue.. Thanks