Crocs India — Crocs upper leather peeling & foot is hurting from bottom as it is too soft defective

Address:

F-Type, Building No-7 Room No-1 Sector-4E,KALAMBOLI,NAVI MUMBAI MAHARASHTRA INDIA

I had purchased a pair of crocs in 8 august 2019. Which i used very rare for hardly 2 months after that there covid 19 pandemic started. Whole 2 year gone in lockdown as no one had moved out of their home because everyone was scared about covid infection. The problem with my crocs is that when i wear and walk, i feel the stones and it really hurts very bad that i am not able walk properly it’s that uncomfortable. Also, the upper leather is hurting & it’s peeling off from foot, very poor quality. I purchased crocs from panvel orion mall, metro brands ltd, crocs store. I had put a complaint in crocs india also for this but they said that they will contact me in 24 to 48 hours on 1st of november 2021 but still no one has contacted me. I have paid rs 3495 for this product & it’s not value for money. I am not at all happy with the product and their services. I want my refund or a replacement. I have attached the bill and photos of crocs. So please look into this matter and get it solved asap.