Crocs India — Damage in crocs

Website:www.crocs.in

Dear Sir/Madam,
I hope this email finds you well. I am writing to express my disappointment and frustration with the Crocs shoes that I recently purchased. Despite not having used the shoes extensively, the sole of the shoes has already started to tear and is now so thin that even small rocks are piercing through it.

I was initially drawn to the Crocs brand because of its reputation for producing comfortable and durable shoes. However, my recent experience has been far from satisfactory. The sole of the shoes is not holding up as expected and is causing me discomfort and inconvenience. This has been a significant letdown, given the price I paid for these shoes.

I would appreciate it if you could address this issue and take the necessary steps to rectify the problem. I would also like to request a refund or exchange for the defective shoes. I am confident that Crocs is committed to providing its customers with high-quality products and I hope that this situation can be resolved promptly.

Product Info- Classic Realtree Khaki Unisex Clog- Ordered on 10 June 2022, Order #[protected], Tracking number: [protected]

Thank you for your attention to this matter. I look forward to hearing from you soon.

Devansh Chugh
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    +91 12 4465 2000
    +91 22 4017 4645
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    Shop No 1&2, Lumbini Amrutha Chambers, Nagarjuna Road, Rd No-3, Banjara Hills, Khairatabad, Andhra Pradesh, India - 500082
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