Crocs India — Literide navy Crocs

Team,
Bought this with great expectation and belief on quality and totally disappointed. At the cost of near Rs.5000, one doesn't expect mediocre piece.
There were other two bought and results are equally frustrating.
Products from Crocs were bought in other countries and they're way better.
Purchased city: Coimbatore
I'm counting on your team to get a replacement for these products. At loss of Rs.10, 000 approx.

Regards,
Arun