Dear Crocs Team
I have purchased Crocs slippers Article No CAPRI V SPORTY FLIP W
Invoice is attached for your reference.
Unfortunately, I have encountered a defect with one of the slippers. Its strap pasting is coming out. Picture is attached for your reference.This is quite unexpected from a renowned brand like crocs and it raises concerns about the quality of the product..
It is a serious quality concern from a brand like crocs. It is not a routine wear . I would appreciate it if you could investigate whether this issue is related to material defect or any other underlying issue.
Furthermore, I kindly request your assistance in arranging the repair or replacement of my slippers as soon as possible. I value the comfort and durability that Crocs products are known for, and I trust that you will address this matter promptly.
Thank you for your attention to this issue, and I look forward to your prompt response
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