[Resolved] Croma — after sales service issue from croma

Sree Kumar A.P.

from Ernakulam, Kerala

Address:	603110
Website:	www.croma.com

I had purchased croma microwave last november, but having issues with functioning for the last one month, where it is not switching on and if it does we the switch off is not working.

We had raised a complaint on october 9th (Chn091017fs00263), but even after multiple follow ups, none had attended the fault. During each of our conversation with the customer care center we are only being promised that the this request has been prioritized and attended shortly. We had also personally visited the croma showroom to register a complaint on the same.

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May 30, 2020

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.