[Resolved]  Croma — croma 32 inch tv

Address:Royal Meenakshi Mall Banergatta Road, 560078

I purchased a croma 32 inch smart tv from bangalore banargatta road - royal meenakshi mall. We specifically asked if all the you tube channels will work and he confirmed the same. Subsequently on delivery the picture quality was very poor, and we called to complain he mentioned that online contents will not have proper image in product. The picture quality is so very poor for all online videos that it can hardly be seen and the channel quality is also not upto mark. Overall its very very poor product sold and there are no exchange available either for me to buy a better product. The product is very different from the way it appeared in showrooms. The salesman further mentioned that the tv was android equipped when the installation team came home they said its android version 1 in the tv when the current version is 8 and hence downloading of apps like amazone prime was not possible.
My name is amit ved and invoice number is sla[protected].
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Aug 14, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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