Croma — CROMA Washing Machine Installation

I have ordered a washing machine from CROMA and of CROMA Brand on Sunday.This product was delivered on Tuesday and its been 2 days now and i am still waiting for the installation.I called the cutomer care to know about the status and they just told me the SLA for the installation is 4-7 working days which is totally not accepted..If you buy any other product, they deliver the product and instllatiin on the next day but here we just need to wait 4-7 days...OMG..If you are buying a new product, you would be in eager to use the new product..But here we have to wait such a long time...

Request CROMA look into this matter to change their policy...
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Hi, we request you to reach out to our customer care team on[protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.

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