[Resolved] Croma — Delay in Replacement of Brand New LED TV due to Color Display broken

[Resolved] Croma — Delay in Replacement of Brand New LED TV due to Color Display broken

G Gaurav Mishra from Lucknow, Uttar Pradesh Oct 5, 2023 Oct 6, 2023 This thread was updated on Oct 6, 2023

Just want to highlight one issue, I have purchased new Samsung 55 inch CU8000 model tv from croma Ghatkopar branch on 30th September 2023, I received that TV on 02nd October 2023 but the display was broken from inside. I had informed the same to installation manager as well as croma centre for the same. And they have generated above mentioned service request no., but I am unable to track when I am getting my new TV. Was this information helpful? No (0) Yes (0)
May 3, 2024 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Oct 06, 2023 Croma Customer Care's response Dear Gaurav! We request that you reach out to our customer care team at [protected] or send an email to [protected]@croma.com. Alternatively, you can also visit the Croma outlet near you. They will assist you with the resolution of your concerns.
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