[Resolved] Croma — Delivery done late and now installation is not done

[Resolved] Croma — Delivery done late and now installation is not done

P Parth Prashant Patel Apr 25, 2022 Apr 29, 2022 This thread was updated on Apr 29, 2022

I ordered redmi 55inch tv on 17th april and tv was to be delivered on 20th april but the product delivery was delayed and it got delivered on 23rd april. Now no one is coming for installation and not getting any calls from technicians who should come to install this tv. Even after calling customer care they are saying to wait 24hrs to 48 hrs since the 48hrs window is also completed. Customer care just ignoring the case and not looking into it seriously need to do the installtion anyhow since it has been a week now after ordering the tv Was this information helpful? No (0) Yes (0)
Jun 4, 2022 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 29, 2022 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on[protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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