[Resolved]  Croma — Delivery status

Address:560054

Hi sir/madam,

My order's invoice number is slf02a[protected] for 2 items: —
1. Whirlpool fridge and 2. Bajaj mixer.

I have attached soft copy of invoice with this email which i received from irl. [protected]@infinitiretail.com

I was promised that i will receive delivery by today morning[protected] am.

Today morning i got a call from [protected] claiming that he is in banshankari for delivery. I replied that my order is for following address: —

"alok anand
#16, lakshmi krupa 2nd main, 3rd block, rmv 2nd stage, mathikere,
Bangalore - 560054"

Then he replied that it will be delivered tomorrow only.

My question is how come wrong address is given for delivery when i gave correct address (See attached invoice for proof)
And second important demand is that i want my ordered items to be delivered to me by today[protected] as promised by new bel road croma) only otherwise please cancel the order and refund my money back to me.

Thanks & regards
Alok anand
[protected]
+1 photos
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May 28, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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