[Resolved] Croma — faulty croma refrigerator 90 litre not rectified which is still under warranty

S Vijay025

Sep 28, 2023

Address:

INFINITI RETAIL TRADING AS CROMA, CHENNAI-GRANDMALL-AO95, CHENNAI-600042

Croma Refrigerator 90 Liter, purchased on 03/11/22.
Order no- SOA[protected].
I have been lodging and following up complaint for the past 10 days but still the fridge fault is not rectified.
The response from customer support is pathetic.
Am really shocked to notice this kind of poor and bad response from TATA PRODUCT.
KINDLY DO THE NEEDFUL.

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Apr 30, 2024

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2023

Croma Customer Care's response Hi Vijay! This is not the experience we would have liked you to have. We request that you reach out to our customer care team at [protected] or send an email to [protected]@croma.com. Alternatively, you can also visit the Croma outlet near you. They will assist you with the resolution of your concerns.