[Resolved]  Croma — Full replacement of Samsung tv

We purchased a premium Samsung tv from Croma in Belapur branch which costed us more than 1lakh. Now, only after few months o[censored]sage we noticed 2 lines on the display which are not visible to naked eye and realised the display is faulty. Samsung technician visited and informed us that they'll have to replace the part rather than the entire product. It's highly disappointing to open such a premium tv only after few months o[censored]se and demanded a full replacement since the product shouldn't have gone bad in few months meaning there was a problem in processing from the beginning. We have also noticed a lot of online complaints about Samsung TVs where even after multiple repairs the tv never functioned optimally. We do not want to risk opening such an expensive product and we won't. Croma has been avoiding our calls regarding this and we couldn't log in to check complaint status from phone. We feel extremely cheated on and helpless after investing so much in this tv.