Croma — LG Split Inverter AC

Dips N

from Pune, Maharashtra

Jul 27, 2023

Address:

Thane

This is in reference to installation issue with our AC which stopped working after a 2 month. I have lodged a complaint on 3rd July but still it is unattended. I am hearing back from the customer care executives that we will recieve a call from croma installation guys but no one called. This is very pathetic experience since my product is under warranty and is it the case that croma is waiting for that warranty getting expired so they can charge me un-necessarily?

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Croma Customer Care

from Mumbai, Maharashtra

Jul 28, 2023

Verified Support

Dear Dips, this is not the experience we would have liked you to have. We request you to reach out to our customer care team at [protected] or write an email to [protected]@croma.com. They will assist you with the resolution of your concerns.