[Resolved] Croma — Non availability of Customer feedback/ complaint register at store

Shiva Subramaniam

Jun 6, 2022

Address:

Chroma store Gate No. 3, The Arena Dayanad Road Near Kankaria Lake Kankaria, Maninagar, Ahmedabad, Gujarat 380022Gate No. 3, The Arena Dayanad Road N

The staff and manager denied have feedback/ complaint register in store, and suggested only feedback can be given through customer care Email.

This system dismisses the people who don't have access to Email / Phone to not register their complaint.

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Jul 24, 2022

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2022

Croma Customer Care's response We are very sorry our staff was not up to the mark. Rest assured, corrective actions will be taken. If you would like to add more about your experience, please email us at [protected]@croma.com.